Business Performance Associate Director

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Performance Associate Director

What you will do

Let’s do this! Let’s change the world!

OT&DS (Operations Transformation and Digital Strategy) is an innovation engine for Amgen Operations to accomplish its business priorities through application of Operational Excellence and Transformation methodologies, accelerated by digital. The team’s scope encompasses Amgen’s end-to-end Operations across our global manufacturing network, with direct connections into each of the Operations functions, including Quality, Process Development, Global Supply Chain, Global Engineering, and Manufacturing. OT&DS provides its team members with a unique breadth of exposure, with opportunities to shape Amgen’s strategy and to engage with peers and leaders through the day-to-day execution of your work.

Reporting to the Senior Director Business Performance for Operational Excellence, the Business Performance Associate Director role will:

• Embed Six Sigma and other Amgen OE/CI methodologies across Operations.

• Lead strategic cross-functional projects.

• Embrace digital solutions that deliver the required results.

• Act as coach and advisor to leaders and senior professionals.

• Act as a thought partner to project team leaders and Operations leaders to identify solutions, build business cases, manage project teams, generate plans and deliver results.

• Provide expertise in Amgen’s improvement methodologies appropriate for the objective, including Agile, Change Management, Operational Excellence, Lean and Six Sigma.

• Ensure project success, by managing risks, removing roadblocks, driving innovative thinking, maintaining fair process, raising issues and delivering high quality results.

• Serve as an integrator across multiple Operations-wide initiatives and organizations.

• Build and maintain strong relationships with customers; proactively communicating, seeking advice, and facilitating critical business decisions.

• Adapt to a rapidly changing, fast-moving and often ambiguous environment.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is an individual with these qualifications.

Basic Qualifications:

• Doctorate degree and 3 years of Science, Engineering, Project Management or Information Systems experience OR

• Master’s degree and 5 years of Science, Engineering, Project Management or Information Systems experience OR

• Bachelor’s degree and 7 years of Science, Engineering, Project Management or Information Systems experience OR

• Associate’s degree and 12 years of Science, Engineering, Project Management or Information Systems experience OR

• High school diploma / GED and 14 years of Science, Engineering, Project Management or Information Systems experience

Preferred Qualifications:

• Certified Black Belt in Six Sigma.

• 10+ years experience in a Lean Six Sigma or continuous improvement role.

• Strong adult learning training development experience.

• Exceptional analytical and problem-solving skills.

• Master’s degree (MBA).

• Demonstrated history of top performance.

• High degree of customer sensitivity/acumen. Establishes and maintains credibility with internal and external customers.

• Strong communication and leadership skills.

• Demonstrated cross-functional project leadership.

• Demonstrates potential to take on greater responsibility in the organization or possesses exceptional knowledge in operational excellence, manufacturing, supply chain, quality, or project management.

• Advanced user of MS Excel, Minitab (or equivalent), Tableau, ChatGPT and Smartsheet. Effectively uses these and other standard business tools to accomplish results.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.