Senior Associate R&D Business Operations

Senior Associate R&D Operations

Amgen’s Research and Development (R&D) Business Operations organization addresses complex business challenges with outstanding people, tools, and processes. The team delivers on key initiatives and capabilities to support R&D. This position is primarily responsible for overseeing and processing healthcare compliance related contracting and payments of proposed arrangements by Amgen staff with Members of the U.S. Healthcare Community (i.e. Fee for Service, Consulting, Sponsorship, Donation, Exhibits, Advisory Boards or other similar engagements).. We are looking for talent who have play a key role in supporting the healthcare contracting process and ensuring accurate and timely payments to members of the health care community. The senior associate requires a solid understanding of contracting as well as SAP software and its functionalities. The senior associate will collaborate with cross-functional teams, including legal, sourcing, accounts payable, and finance, to ensure smooth and seamless contract management and payment operations. We are a team that delivers for our partners!

Key Responsibilities: 

• Lead the review, drafting, and negotiation of contracts for members of the healthcare community.

• Responsible for moderately complex agreements, requiring a working knowledge of healthcare regulations, business requirements and legal compliance. 

• Maintain contract documentation and ensure compliance with contractual terms and conditions.

• Coordinate contract execution and distribution.

• Triage intake from Amgen R&D or other supported functions to appropriate contract managers, as needed. 

• Cross-Functional Collaboration: Collaborate with sourcing, accounts payable, and other relevant teams to streamline financial processes and resolve any issues or discrepancies. 

• Ensure effective communication and foster positive working relationships.

• Process invoices, reimbursements, and payments related to healthcare contracts.

• Verify accuracy of invoices and resolve discrepancies with suppliers and providers.

• Ensure timely payments and adherence to payment terms.

• Ensure compliance with internal controls, policies, and regulations. 

• Develop and enforce policies and procedures related to contracting and payment operations.

• Participate in audits and assist with compliance-related activities as required.

• Contribute to the development and implementation of strategic initiatives to optimize contracting and payment processes.

WHAT WE EXPECT OF YOU

Knowledge:

• Excellent computer and MS Office skills

• Excellent writing skills; detail-oriented

• Communicates effectively within and outside department

• Familiarity with SAP

• Knowledge of current and legally binding contractual language and terminology.

• Solid understanding of purchasing and supply chain procedures.

• Solid understanding of standard operating procedures (SOPs) and healthcare regulations.

• Solid understanding of standard contracting legal principles.  

Problem Solving:

• Ability to process moderately complex transactions from end to end, engaging business partners where appropriate. 

• Operates with some degree of autonomy, requiring supervision for more complex agreements. 

• Identify and escalate business issues needing resolution, as well as identifying potential process improvements and manage multiple assignments at one time.

• Review and either approve payments or triage errors to the appropriate Amgen staff member. 

• Review invoice/expenses related to Fee for Service Arrangements (i.e. CARFs) and triage any issues.

• Review invoice/expenses related to Advisory Board Arrangements (i.e. ABCARFs) and triage any issues. 

• Communicate and escalate contractual and/or payment challenges to leadership team.

• Exercises good judgment.

• Interact with business partners to ensure compliance processes and standards are understood and followed.

Contribution:

• Consistent with Amgen’s Healthcare Compliance Policy and Standard Operating Procedures:

• Review proposed arrangements via Amgen’s healthcare compliance operations system of record (C3).

• Support Amgen staff members with any related questions and/or concerns such as C3 system support, 

• Ability to read legal documents and facilitate legal review, interpret financial reports and technical documents.

• Manage payment inquiries that are received via the HCC Payment Requests mailbox from RAEs, Service Providers etc. Outcome may include further reviews, research and/or triage.

• Proofread, edit and fact-check legal documents for accuracy and consistency. 

• Time management and problem-solving skills.

• Other duties as assigned.

Basic Qualification:

• Bachelor’s degree

• OR Associate degree and 2 years of related resource management, paralegal, contracting and/or financial accounting experience.

• OR 4 years of related resource management, paralegal, contracting and/or financial accounting experience.

• OR High school diploma / GED and 6 years of related resource management, paralegal, contracting and/or financial accounting experience.

Preferred Requirements:

WHAT CAN YOU EXPECT FROM US  

• Vast opportunities to learn, develop, and move up and across our global organization.

• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

• Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.

• Flexible work arrangements.