Sr Associate Business Analyst

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

You will play a key role in a regulatory submission content automation initiative which will modernize and digitize the regulatory submission process, positioning Amgen as a leader in regulatory innovation. The initiative leveragesstate-of-the-art technologies, including Generative AI, Structured Content Management, and integrated data to automate the creation, review, and approval of regulatory content.

Role Description:

This role plays a pivotal role in bridging the gap between business processes and technical development to support data sourcing for regulatory filings. Leveraging domain expertise and analytical skills, this role involves gathering, refining, and documenting product requirements as epics, user stories, business process maps, and test plans. By collaborating with developers, Product Managers, and business stakeholders, the analyst ensures that technical requirements are clearly defined, enabling accurate planning, estimation, and delivery of high-quality software solutions. This includes sourcing and integrating data, ensuring its accuracy and alignment with regulatory needs, and developing test cases to validate system performance and compliance.

In addition to requirement analysis, the analyst is responsible foroptimizing processes, maintaining consistency across teams, and ensuring the quality of deliverables. Acting as a liaison between stakeholders, they provide insights and communicate technical concepts in an accessible way to support informed decision-making. The role demands a focus on regulatory compliance, ensuring all data and processes meet applicable standards while enabling efficient and accurate reporting. With a proactive approach to problem-solving and collaboration, this role contributes significantly to achieving program objectives and continuous improvement initiatives.

Roles & Responsibilities:

• Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals

• Capture the voice of the customer to define business processes and product needs

• Work with Product Managers and customers to define scope and value for new developments

• Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog

• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

• Ensure Acceptance Criteria and Definition of Done are well-defined

• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders

• Develop and execute effective product demonstrations for internal and external stakeholders

• Maintain accurate documentation of configurations, processes, and changes

Basic Qualifications and Experience:

• Master’s degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience  OR

• Bachelor’s degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR

• Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Functional Skills:

Must-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology

• Experience with SAFe Framework and Agile software development methodologies (Scrum)

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

• Experience in writing requirements for development of modern web application

• Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA

Good-to-Have Skills:

• Demonstrated expertise in a scientific domain area and related technology needs

• Understanding of scientific software systems strategy, governance, and infrastructure

• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Familiarity with low-code, no-code test automation software

• Technical thought leadership

• Able to communicate technical or complex subject matters in business terms

• Jira Align experience

• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology

Professional Certifications 

• SAFe for Teams certification (preferred)

Soft Skills: 

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.