Senior Manager Development Operations

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager Development Operations

What you will do

• Country/hub leader of Global Study Operations / Site Management (GSO-SM) organization that is accountable for overall country/hub delivery across studies.
• Develop and drive innovative strategies to promote an optimal clinical research environment in the country/hub
• Actively partners with multi-functional collaborators to support Amgen and R&D strategies

Responsibilities

Leadership of GSO-SM team in country/hub

• Align and lead country /hub in accordance with Amgen strategy, driving «One Amgen»
• Maintain knowledge of country/hub capabilities and clinical research standard methodologies
• Represent GSO-SM in internal and external collaborator interactions
• Establish and drive local engagement strategy in coordination with local collaborators to optimize external engagements (e.g. key targeted sites, Patient Advocacy groups, Pharma Associations, Consortiums)
• Advocate for local study placement strategy in consideration of country/hub strengths and growth opportunities
• Drive process excellence, innovation and continuous improvement to accelerate study portfolio delivery
• Support and/or lead local and global process improvement & ground-breaking initiatives
• Embrace and be an advocate for change within local and global teams

Locally accountable for overall country delivery across studies

• Shape and foster internal environment for optimal local cluster team collaboration
• Monitor overall health and consistency of local cluster teams interactions to enable successful delivery of pipeline molecule programs
• Partner with relevant GDO functions to monitor study progress and drive timely local action plans & issue resolution
• Point for partner concern for resolution of clinical study related issues & risks which impact delivery or quality of clinical trials and/or patient safety
• Accountable for country/hub landscaping activities and operational projections
• Required advisor for site selection and country commitments
• Ensure timely communication with multi-functional teams to support clinical study execution
• Support ISSs execution & partner with medical to design and implement LASTs

Performance management of local staff and oversight of GSO-SM Functional Service

Provider(s) (FSP) and other local vendors

• Partner with RH to maintain appropriate resource levels and manage within budget
• Interpret resource supply and demand and ensure efficient resource allocation

Risk mitigation and quality management

• Proactively identify risks and develop risk mitigation strategies to ensure operational effectiveness
• Interpret analytics to monitor overall country delivery across studies (timelines, enrollment, data flow, TMF)
• Oversee quality and ensure country/hub deliverables in accordance with ICH-GCP, Amgen standards and Local Regulations
• Support internal/affiliate and site audits and regulatory inspections and drive local CAPA implementation

What we expect of you

Basic Qualifications

• Doctorate degree AND 2 years of directly-related clinical experience OR
• Master’s degree & 8 to 10 years of directly-related clinical experience OR
• Bachelor’s degree (BA/BS/BSc or RN) & 10 to 14 years of directly-related clinical experience OR
• Diploma & 14 to 18 years of directly related clinical experience AND
• Work experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research experience obtained working on clinical trials at a biotech, pharmaceutical or CRO company)
• Previous management experience of direct reports, including management level staff

Preferred Qualifications

• M.D., D.O., PhD, PharmD, Master’s Degree
• 7 years work experience in life sciences or medically related field, including 8 years of biopharmaceutical clinical research experience(clinical research experience obtained working on clinical trials at a biotech, pharmaceutical or CRO company)
• Experience at, or oversight of, clinical research vendors (CRO’s, central labs, imaging vendors, etc.)
• Country clinical operations experience and/or regional study management experience

Knowledge

• Advanced knowledge of global clinical trial management
• Clinical trial processes and operations
• In depth understanding of drug development process, clinical trialconduct, ICH-GCP and local regulations, requirements, and guidelines
• Project and Program management including oversight of quality, study deliverables, budgets and timelines
• Various therapeutic area knowledge
• Fluency in written and spoken English
• Clinical trial management systems and reporting tools

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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