Senior Manager Business Performance

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager Business Performance

What you will do

Let’s do this. Let’s change the world. In this vital role you will support the Global Regulatory Affairs and Strategy organization in the constant pursuit of Execution Excellence.

The Senior Manager will lead the Business Performance Team. This team is responsible for helping leaders improve performance by defining performance measures and targets, developing cases, and driving improvement initiatives. They are also responsible for designing, implementing, and overseeing organizational learning and development activities to enhance workforce performance and professional growth. This role involves strategizing and leading innovative training programs and performance improvement processes. They ensure activities align with and support organizational goals, foster a culture of continuous learning, and uses data to measure the impact of activities on organizational and individual learning.

Roles & Responsibilities:

• Establish key performance measures and targets for the GRAAS organization, including processes to measure, monitor, and govern performance

• Conduct external benchmarking and identify standard methodologies

• Maintain portfolio of prioritized transformation initiatives

• Develop reasons for initiatives that capture costs, benefits, and overall value that is intended to be delivered

• Provide Project Management support to key initiatives

• Develop and maintain project management standards and methodology

• Provide change management support to key initiatives

• Support teams with the use of transformation tools and methodology

• Ensure business continuity by managing the onboarding and offboarding processes for transitioning staff

• Collaborate with leaders to identify skill gaps and performance improvement opportunities

• Establish a vision for fostering a culture of continuous learning and development

• Design and deliver engaging, scalable learning solutions

• Ensure learning initiatives are inclusive, accessible, and tailored to diverse learner needs

• Develop knowledge management methods and procedures that enable the GRAAS organization to capture and share knowledge

• Define methods and drive behavior change necessary for the organization to share and adopt standard methodologies

• For key roles, develop and maintain competency and proficiency models, associated learning plans, and content to support implementing the plan

• Define metrics and key performance indicators to assess the impact of learning initiatives and performance improvement strategies

• Regulatory report to leadership on the effectiveness of learning and performance initiatives

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate degree and 2 years of related experience OR

• Master’s degree and 8 to 10 years of related experience OR

• Bachelor’s degree and 10 to 14 years of related experience OR

• Diploma and 14 to 18 years of related experience

• Experience working in a Global Regulatory Affairs organization

Preferred Qualifications:

• Expertise in assessing and defining how to measure performance

• Portfolio Management

• Argument development

• Project Management

• Change Management

• Business Transformation

• Excellent written/oral communication skills and attention to detail

• Must demonstrate strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment

• Proven experience in designing and implementing large-scale learning and performance initiatives.

• Strong knowledge of instructional design, adult learning principles, and performance management practices.

• Proficiency in learning technologies (e.g., LMS, eLearning platforms) and data analysis tools.

• Ability to influence and motivate change across all levels of the organization.

• Expertise in assessing and defining how to measure performance

Preferred Knowledge and Skills:

• Understanding of the drug development lifecycle

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.