QA Associate Director

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

QA Associate Director

What you will do

Let’s do this. Let’s change the world. In this vital role, you will be responsible for development and implementation of a GxP Gen AI risk framework aligned to global regulations. This framework will be aligned under the umbrella of the broader Enterprise risk governance process led by DTI. This process will support using Gen AI solutions to support GxP activities and decisions and will be an End to End process as part of Amgen Quality Management System.

• Streamlining and regulating the GxP Artificial Intelligence Governance Process and developing the strategic Artificial Intelligence roadmap, including lifecycle management and all associated standards, policies and procedures associated with this process.

• Applicability and implementation of Artificial Intelligence solutions across different GxP areas throughout the enterprise. These solutions will use traditional AI technology (Analytical AI, Natural Language Processing) and Generative AI.

• Providing oversight to the implementation of process Improvement plans and implementing operational excellence strategies and roadmaps in alignment with the E2E Quality Strategy.

• Establishing, monitoring, and reporting key performance indicators and scorecards to continuously assess and sustain the health of the Artificial Intelligence Governance program across the network.

• Accountable for the leadership of the Global Artificial Intelligence Network, ensuring standardization across the network while driving simplification efforts in a Continuous Improvement approach and ownership of the documentation ecosystem, including oversight of gap assessments to new regulatory requirements, regulatory commitments, and responses to audit & inspection findings.

• Performing external benchmarking across the industry to ensure Amgen is aligned with standards defining the application and use of GenAI tools and ensuring the appropriate level of governance oversight is applied to these use cases.

• Designing and implementing Artificial Intelligence programs for staff at all organizational levels while ensuring collaboration with cross-functional teams to identify problems, inefficiencies, and streamline opportunities, focusing on operational excellence principles, tools, and techniques that enable a culture of continuous improvement.

• Implementing new technologies and methodologies that can further enhance operational efficiencies while implementing industry best practices.

• Instrumental in defining training content that supports developing competency in this area as a new capability and our inspection readiness relative to the process.

• This position will be classified as a remote position with travel required and will report to the QA Director of Quality Management Systems.

• Collaborate across R&D, Operations, and Commercial in defining and integrating the elements of the Artificial Intelligence, Digital, People/Culture, and Operational Excellence that support the GxP Amgen’s Quality Management System.

• Collaborate with QMS leaders external to Amgen in benchmarking, sharing best practices, and continuous improvement initiatives.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The GPO (Global Process Owner) professional we seek should possess these qualifications.

Basic Qualifications:

• Master’s degree & 10 to 14 years of R&D, Operations, and/or Quality experience in the PhRMA/Biotech sector or equivalent OR

• Bachelor’s degree & 14 to 16 years of R&D, Operations, and/or Quality experience in the Pharma/Biotech sector or equivalent

• 3 plus years of direct managerial experience handling people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources

Preferred Qualifications:

• Prior experience in the QMS, Artificial Intelligence across R&D and/or Operations, coupled with deep quality experience on the regulatory expectations across GxP.

• Ability to create, grow, and develop strong teams that deliver outstanding business results

• Experience fostering an environment that drives creativity and innovation

• Ability to operate independently in a strategic and tactical manner and ability to work through ambiguity across GxP in designing and implementing QMS Continuous Improvement Initiatives.

• Ability to partner effectively with key collaborators at senior and junior levels and develop broad-based solutions designed to meet a variety of organizational and business needs

• Exceptional oral and written communication and writing skills

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.