Manager - HR Operations

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager - HR Operations

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for supporting and optimizing the various India HR operational processes for Amgen India ensuring efficient and effective HR service delivery. This role involves handling various HR functions, including staff lifecycle management, HR systems administration, and compliance with local labor laws and regulations in India.

HR Administration

• Employee Data Management: Maintain accurate employee records, including personnel files, employment history, and personal data.

• Workday Data Management: Administer and maintain Workday for data entry, reporting, and systems integration.

• Employee Onboarding & Offboarding: Handle the onboarding process, including employee documentation [payroll and benefits related like Insurance, Day Care etc]. Ensuring smooth offboarding of employees, including coordinating for full and final settlements, clearance checklists etc.

Benefits Administration

• Benefits Administration: Oversee the administration of health insurance, retirement plans, and other benefits, ensuring employees understand their options and assisting with enrolments or changes.

• Leave and Attendance Management: Track and handle employee attendance, leave balances, and leave applications via Workday. Ensure alignment with company policy and compliance with statutory requirements.

Handling ServiceNow/ Local HR Page

• Maintenance of ServiceNow

Employee Relations and Support

• Employee Query Management: Act as the first point of contact for employee queries regarding HR policies, payroll, benefits, and other operational matters.

HR Policy & Process Development

• Process Optimization: Continuously review HR processes to identify areas for improvement, increase efficiency, and enhance employee experience.

• Documentation and Knowledge Management: Maintain a library of HR documents, policy manuals, templates, and FAQs to provide quick access to HR information.

Vendor and Contractor Management

• Vendor Coordination: Manage HR-related vendors, including recruitment agencies, background check providers, benefits providers, and training consultants.

• Service Level Monitoring: Ensure vendors meet agreed-upon service levels and manage contracts and renewals.

Technology and Digital Transformation

• HR Systems Implementation and Maintenance: Oversee the implementation and upkeep of HR software, tools, and platforms to improve automation and efficiency.

• Self-Service Tools for Employees: Create and maintain employee self-service options within HRIS, allowing employees to manage their personal data, view payroll information, and request leave independently

Data Security and Privacy

• Safeguard employee data in compliance with local laws and relevant data protection regulations.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

• Doctorate degree OR

• Master’s degree and 4 to 6 years of Human Resource Operations experience OR

• Bachelor’s degree and 6 to 8 years of Human Resource Operations experience OR

• Diploma and 10 to 12 years of Human Resource Operations experience

Preferred Qualifications:

• Experience within HR functions, including staff lifecycle management, HR systems administration, and compliance with local labor laws and regulations in India

• Experience with HR software and systems: Preferably Workday

• Solid knowledge of HR practices and regulations in India

• Attention to detail and accuracy in handling HR tasks

Soft Skills:

• Excellent organizational and time-management skills

• Strong communication and interpersonal skills

• Ability to handle sensitive and confidential information with discretion

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.