IS Senior Manager for Amgen North Carolina Facility

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Information Systems Sr. Manager for Amgen North Carolina

What you will do

Let’s do this. Let’s change the world. In this vital role you will own Digital Technology and Innovation services by delivering high quality, robust and reliable operational supporting the business and daily operations. Partnering with key business stakeholders, this role will have end-to-end accountability for technology services, in terms of project delivery and day to day support to our operations. This role will ensure comprehensive alignment with the business needs and finding optimized ways to deliver efficiency and quality services for our partners.

This role of Senior Manager, Digital Technology and Innovation for ANC reports directly to the ANC Digital, Technology and Innovation Director. In this role, the Sr. Manager has responsibility for leading the services and help drive efficiency through the company using technology to unlock opportunities to stop, optimize processes and then automate as appropriate. The role will be a member of the site DTI leadership team.

Responsibilities:

• Lead the deployment of various digital platform projects, ensuring effective portfolio planning, resource allocation, risk management, and financial oversight.
• Oversee and maintain department shared services, including end user support, audiovisual services, infrastructure, operational excellence, and project management.
• Serve as the primary DTI contact for site-level services, global projects, and upgrades.
• Develop robust support models to meet site operation’s needs, including managing contracts with vendors or third parties and ensuring all parties understand their responsibilities.
• Create detailed project plans, including statements of work, scope, resources, requirements, timelines, and tracking/reporting for each assigned project.
• Lead cross-organizational project teams, facilitate meetings, and present to senior management.
• Develop, communicate, and implement solutions and measurements to achieve efficiency, quality, and client goals.
• Anticipate, evaluate, and resolve multiple, simultaneous project issues, delays, and problems using project management and business expertise.
• Define, measure, and improve team and system performance based on tangible metrics.
• Manage projects and implement operational excellence strategies within the DTI organization.
• Mentor other employees and develop best project management practices as a subject matter expert.
• Stay updated on industry and technology trends and build external networks to gain valuable insights from peers in the industry.
• Located within a commutable distance to Holly Springs, NC.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The technology professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Information Systems/Technology and/or Engineering experience

Or

Master’s degree and 6 years of Information Systems/Technology and/or Engineering experience

Or

Bachelor’s degree and 8 years of Information Systems/Technology and/or Engineering experience

Or

Associate’s degree and 10 years of Information Systems/Technology and/or Engineering experience

Or

High school diploma / GED and 12 years of Information Systems/Technology and/or Engineering experience

Preferred Qualifications:

• Ability to translate Operations’ aspirations for using data and advanced analytics into the reality of detailed actions in the laboratory, manufacturing, supply chain, quality, engineering, and DTI organizations.
• Influences through Collaboration: Builds direct and behind-the-scenes support for ideas by working collaboratively with others.
• Strategic Thinking: Anticipates downstream consequences and tailors influencing strategies to achieve positive outcomes.
• Transparent Decision-Making: Clearly articulates the rationale behind decisions and their potential implications, continuously reflecting on successes and failures to enhance performance and decision-making.
• Adaptive Leadership: Recognizes the need for change and actively participates in technical strategy planning.
• Strong desire for continuous learning to pick new tools/technologies.
• High attention to detail is essential with critical thinking ability.
• Should be an active contributor on technological communities/forums
• Actively engages with multi-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices.
• Influences and energizes others toward the common vision and goal. Maintains excitement for a process and works towards new directions of meeting the goal even when odds and setbacks render one path impassable
• Excellent organizational and time-management skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• Ability to lead multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.