Supply Chain Manager, Logistics Service Provider Mgmt

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Supply Chain Manager, Logistics Service Provider Mgmt

Onsite in Easton, PA

What you will do

Let’s do this! Let’s change the world! oversee the operations and governance of a key third-Party Logistics Service Provider (LSP) supporting the raw material distribution operations within the Amgen manufacturing network. You will be accountable for on-going operations oversight, compliance, cost management, cross functional project management, and governing the relationship with this key provider. This Manager ensures regulatory compliance for area of responsibility, and that all work is completed per cGMP, OSHA and all Amgen policies and regulations. Integral to this role will be the responsibility of reinforcing processes and relationships with Logistics Service Providers, Transportation Service Providers, and Amgen sites.

Responsibilities:

• Lead the strategic partnership with the 3rd Party Logistics provider (3PL) serving as the primary liaison between Amgen manufacturing sites and the provider.
• Develop and execute the on-site operations strategy in partnership with 3PL local leadership team, manufacturing sites, planning, and transportation.
• Lead and monitor integration of SAP and LSP systems; prepare and present governance views: monthly dashboards, scorecards, KPIs and metrics sufficient to measure performance.
• Lead/participate cross-functional work streams with 3PL, accounting, corporate systems planning, procurement, master data, pricing and contracting, quality, manufacturing network, supply chain, technical operations, and information systems.
• Facilitate resolution of quality issues within the 3PL warehouse (e.g. damage, packaging list errors, temperature excursions).
• Investigate and resolve all shipment and ERP exceptions, including incomplete shipments and quantity discrepancies, including quality record ownership.
• Ongoing project management focused on continuous process improvement.
• Provide and communicate inventory status updates and support advanced transactions requiring research and intra-department coordination and/or approvals.
• Provide overall supply support to manufacturing network (e.g. troubleshooting, work priorities and assists with formulating corrective actions), to ensure the timely effective completion of tasks and alignment to company goals and objectives.
• Support manufacturing by ensuring optimal raw material distribution and contractual performance of the 3PL.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a self starter with these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of supply chain experience

Or

Bachelor’s degree and 4 years of supply chain experience

Or

Associate’s degree and 8 years of supply chain experience

Or

High school diploma / GED and 10 years of supply chain experience

Preferred Qualifications:

• Experience managing and/or operating 3rd party logistics service providers.
• Ability to liaise/communicate optimally and easily with cross-functional teams and different cultures (excellent written and verbal communication skills).
• Experience with ERP/WMS (preferably SAP).
• Manage quality records related to LSP Operations (i.e., inventory, compliance, distribution, QMS).
• Understanding of industry requirements (GMP, GDP).
• Demonstrated success in Operational Excellence and major organizational change initiatives.
• Understand and incorporate risk management strategy into overall supply chain strategy for delivery of product.
• Self-leadership and motivation.
• Strategic mindset.
• Serves as a role model for Amgen Values.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

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Application deadline

External/Internal postings:

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.