Associate Director, Global Content Management Strategy

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Associate Director, Global Content Management Strategy

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead the enterprise-wide strategy, governance, and execution of content organization, discoverability, and accessibility, with direct influence across multiple departments and markets. This leader will align operational plans with corporate strategy, manage a hard-working team, and partner across global commercial capabilities, brand, medical, corporate affairs, and digital functions to elevate how content is tagged, stored, and accessed across the organization.

This position will be accountable for the standards and systems that power global content metadata, ensuring strategic alignment, compliance with pharmaceutical regulations, and optimization through innovation, data, and technology. The role also leads the governance of the Digital Asset Management (DAM) platform and directly impacts content scalability across business units and regions.

Scope & Strategic Influence

• Lead cross-departmental content governance, budgeting, and resource planning for content management operations across therapeutic areas and markets.
• Align content management strategy with broader organizational, commercial, and medical goals, including digital transformation and customer-centric engagement.
• Influence and guide critical initiatives through operational planning and change management, ensuring alignment with enterprise standards and regulatory compliance.

Governance & Content Systems Leadership

• Establish and maintain content standards, metadata schema, and tagging frameworks that scale across the enterprise.
• Serve as the primary business owner for Content Management DAM platform governance, optimization, and improvements; working in collaboration with IT, compliance, regulatory, insights and analytics, and vendor partners.
• Partner with regulatory to ensure integration with Medical Legal Regulatory review and approval system.
• Partner with regulatory, legal, and privacy teams to ensure all content systems align with promotional review standards, and accessibility regulations.

Team Leadership & Talent Development

• Lead a global team that includes a Senior Manager of Content Management (with oversight of three DAM Administrators) and a Data Analyst aligned to content analytics and taxonomy.
• Provide leadership and mentor to management-level direct reports, contributing to succession planning and long-term capability development.
• Independently determine strategic priorities and timelines, ensuring all team deliverables are aligned with evolving business needs.

Operational Excellence & Analytics

• Translate business needs into content governance practices and platform configurations that drive efficiency, accessibility, and personalization at scale.
• Provide content management advisory guidance for Content Strategists on how best to demonstrate centrally organized content.
• Leverage content usage data and performance metrics to guide prioritization, resourcing, and content optimization efforts.
• Collaborate closely with the Insights & Analytics team to provide executive-level readouts and inform enterprise content KPIs.

Enterprise Collaboration

• Actively partner with Content Strategists and leaders across brands, markets, and enabling functions to drive integrated content strategies.
• Build and nurture relationships across global teams to ensure shared standards, knowledge transfer, and effective content reuse.
• Participate in strategic and technical forums, providing thought leadership on content accessibility, taxonomy, and digital enablement.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The content management professional we seek is a strategist with these qualifications.

Basic Qualifications:

Doctorate degree and 3 years of content management or digital operations experience

OR

Master’s degree and 5 years of content management or digital operations experience

OR

Bachelor’s degree and 7 years of content management or digital operations experience

OR

Associate’s degree and 12 years of content management or digital operations experience

OR

High school diploma / GED and 14 years of content management or digital operations experience

Preferred Qualifications:

• Expertise in enterprise DAM platforms (e.g., Adobe Experience Manager, Veeva Vault PromoMats/MedComms, Aprimo).
• Proven experience with global metadata and taxonomy development, accessibility best practices, and structured content strategies.
• Current or prior work experience pharmaceutical, biotech, or life sciences industry
• Outstanding communicator and cross-functional collaborator, capable of influencing executive partners and aligning diverse teams. Enthusiasm for staying informed about emerging trends in content production and management capabilities to ensure strategies remain innovative and competitive.
• Strong project management and organizational abilities, with experience balancing multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills to convey insights and strategies clearly and effectively to both technical and non-technical partners.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.