CD&A - Customer Analytics Manager, Cardiovascular

The CD&A - Coustomer Analytics Manager, Cardiovascular will lead insights generation by integrating multitude of secondary data sources and engaging several Customer Data and Analytics (CD&A) colleagues to develop a comprehensive understanding of brand performance and provide tactical recommendations to drive it.

Job Responsibilities include:

• Design approach and perform secondary data analytics to support strategic decision-making
• Lead analytical execution by implementing solutions, ensuring progress per timelines and scope, and coordinating readout of results
• Work cross-functionally to synthesize findings, develop recommendations and articulate actionable insights to stakeholders
• Provide senior leadership and brand teams with an objective and rigorous perspective on secondary data analytics and performance management
• Develop and deliver analysis using complex data sources including hcp and account-level demand data, claims data, electronic medical records data, specialty pharmacy data, etc. to generate a holistic, objective, and detailed understanding of the brand
• Manage relationship with external vendors to prioritize business needs and enable effective execution of analytics
• Enhance the capabilities of the customer data and analytics team by researching and implementing new analytical tools, methodologies, internal and external best practices, new data sources, etc.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The analytics professional we seek is collaborative with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of analytics experience

OR

Bachelor’s degree and 4 years of analytics experience

OR

Associate's Degree and 8 years of analytics experience

OR

High school diploma / GED and 10 years of analytics experience

Preferred Qualifications:

• Familiar with technologies and applications, and hands-on experience to analyze, synthesize, and integrate various secondary data
• Strong knowledge in data, analytics, research, and/or dashboarding & reporting approach
• Capable to identify & define business problem, and address through data, analytics, and research
• Proficient analysis and project management skills to turn unstructured business issues into action plans that result in meaningful strategic or tactical recommendations
• Ability to drive implementation to enhance methodologies and standard processes
• Strong Oral, Written presentation skills, with ability to explain complex concepts verbally or visually via ppt
• Consistently engage and collaborate effectively with cross-functional team to shape brand strategy and understand risks and opportunities