Senior Analyst, Fleet Operations

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Analyst, Fleet Operations

What you will do

Let’s do this. Let’s change the world. The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.

The Sr. Analyst, Fleet Operations supports the execution of Amgen’s fleet program in partnership with Wheels, our third-party fleet management provider. This role provides data-driven insights, operational support, and cross-functional coordination to ensure efficient, compliant, and high-quality fleet services for our Field Sales, Medical, and Government Affairs teams.

The Sr Analyst, Fleet Operations at Amgen will report to the Manager, Fleet Operations and support managing general aspects of the fleet program.

Flexible Commuter role to Deerfield, IL office. You will work on-site 2-3 days a week.

Operational Support

• Assist in managing vehicle lifecycle operations including ordering, deliveries, registration, maintenance tracking, and decommissioning.
• Coordinate with Wheels to support vehicle assignments for new hires and offboarding logistics for departing employees.
• Respond to fleet-related inquiries from field staff and escalate issues appropriately.

Vendor Coordination

• Serve as a point of contact for day-to-day communication with Wheels, ensuring timely response to service requests, incident resolution, and driver support issues.
• Monitor adherence to service-level agreements (SLAs) and escalate performance concerns to management.

Data Analysis & Reporting

• Maintain and update fleet reports and dashboards to monitor metrics such as fuel usage, mileage, delivery timelines, and maintenance activity.
• Assist in analyzing performance trends and cost drivers; contribute to fleet utilization and optimization initiatives.

Compliance & Safety

• Support compliance efforts by tracking Motor Vehicle Record (MVR) checks, accident reports, insurance documentation, and telematics alerts.
• Collaborate with EHS and other internal partners on safety-related tasks and driver behavior monitoring.

Program Process Improvement

• Participate in cross-functional discussions to identify areas for process enhancement.
• Contribute to Continuous Quality Improvement (CQI) initiatives by supporting evaluations and implementing standard operating procedures.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

Master’s degree

OR

Bachelor’s degree and 2 years of fleet management, logistics, transportation, or operations – ideally in a regulated industry (eg. pharmaceutical, medical devices, biotech)

OR

Associate’s degree and 6 years of fleet management, logistics, transportation, or operations – ideally in a regulated industry (eg. pharmaceutical, medical devices, biotech)

OR

High school diploma / GED and 8 years of fleet management, logistics, transportation, or operations – ideally in a regulated industry (eg. pharmaceutical, medical devices, biotech)

Preferred Qualifications:

• Fleet Operations: Experience in corporate fleet operations or transportation support
• 3rd Party Providers: Familiarity with third-party fleet management providers (e.g., Wheels)
• Technical: Proficient in Microsoft 365 suite of applications; knowledge of telematics or fleet tracking systems a plus
• Detail Oriented: Strong organizational skills and attention to detail
• Communication: Clear communicator with ability to collaborate across departments
• Self-Starter: Capable of managing multiple tasks and meeting deadlines independently

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.