Manager Information Systems - Network Operations

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager Information Systems - Network Operations

What you will do

Let’s do this. Let’s change the world. In this vital role you will leads a network operations shift to ensure 24/5 coverage, operational continuity, and infrastructure resilience. The Manager is responsible for the global network infrastructure—driving availability, performance, and security through hands-on engineering, structured troubleshooting, and continuous improvement.

Success in this role requires a consistent record in Network Infrastructure Operations, including leadership of small, impactful technical teams. Candidates must bring deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers), a solid focus on execution, and the ability to thrive in a fast-paced, matrixed global environment. Collaboration with multi-functional teams and attention to detail are essential.

Roles & Responsibilities:

• Implement and maintain network infrastructure systems
• Configure and administer Cisco routing and switching equipment
• Manage F5 load balancers to ensure application availability and performance
• Administer Infoblox DNS, DHCP, and IP address management systems
• Troubleshoot complex network issues and implement appropriate solutions
• Perform regular network maintenance and planned upgrades
• Monitor network performance and conduct capacity planning
• Document network architecture, configurations, and procedures
• Implement network security measures and best practices
• Collaborate with cross-functional teams on infrastructure projects
• Provide technical guidance and mentorship to junior team members

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications and Experience:

• Master's degree with 5+ years of experience in Network Operations, OR
• Bachelor's degree with 6+ years of experience in Network Operations, OR
• Diploma with 8+ years of experience in Network Operations, OR

Functional Skills:

Must-Have Skills:

• Previous, or current, CCNP certification (required)
• Demonstrable experience with Cisco routing and switching technologies (required)
• Hands-on experience configuring and maintaining F5 load balancers (required)
• Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required)
• Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.)
• Experience with network security concepts and implementation

Good-to-Have Skills:

• CCIE certification
• Knowledge of automation tools and scripting (Python, Ansible, etc.)
• Familiarity with cloud networking (AWS, Azure, GCP)
• Experience with network monitoring tools
• Knowledge of ITIL practices
• Experience with DevOps, S/W development and scripting
• Experience with Software-Defined Networking (SD-WAN)
• Familiarity with network orchestration platforms
• Good knowledge of industry tools

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• CCNP certification (mandatory)
• CCIE certification (preferred)
• F5 Certified Expert (preferred)
• Infoblox certification (preferred)

Soft Skills:

• Excellent troubleshooting and analytical abilities
• Good communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Problem-solving and critical thinking capabilities
• Team collaboration and knowledge sharing
• Adaptability to changing priorities and technologies

Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.