Accountability
To the Senior Manager Sales
•Maximizes promotionof our products based on a multi stakeholder approach (KOLs, Pharmacy, lead local clinicians)
•Ensure promotion objectives in the hospital accounts in territory
•Builds and maintains high quality customer relationships as well as internal cross collaboration
•Differentiates Amgen and our products from competitors
•Ensure relevant information is shared other stakeholders at Amgen
Responsibility
Planning
•Map decision processes and identify key decision makers
•Implement and monitor an action plan for the accounts on territory based
on deeper analysis of TA influenced by different factors, insights:
-competitors,
-customers,
-reimbursement changes, situations
-new therapies
•Effective in customer planning in line with the marketing strategy,
implement C360
•Achieves/exceeds POA and tracks C360 KPIs (Tableau)
•Account level planning of interactions based on customer preferences
•Contribute to development of the marketing/commercial strategy
•Scanning business trends and business opportunities (prepare for the
future)
Execution
•Build relationships with identified stakeholders
•Execution of planned activities in matrix organization
•Proactively act on the territory, raise challenges to other departments,
suggest appropriate actions/solutions, involve relevant functions
•Usage of different complimentary channels to engage with customers
(focused on F2F, remote and hybrid) and skilled in usgae of different IT
tools (Webex, Miro, MS teams)
•Operates withinthe agreed expense budgetaligned with POA priorities
Tracking
•Follow-up and update account analysis, stakeholder analysis ensuring
developing understanding of customer needs
Outputs
•Action plans per Account
•High quality internal and external customer relationships
•Differentiate Amgen and our products
•Meet promotion targets for the territory
Periodic activity reports in covered area
Qualifications
Minimum Requirements
Bachelor’s degree in life science or (bio) medical sciences
5-8 years of experience as Biopharmaceutical Rep promoting pharmaceutical products
Demonstrated track record of introduction of new products
Thorough knowledge of the majority of decision makers in his/her area
Proficient in doing scientific/promotional presentations
Demonstrated track record of working with objectives and achieving them
History of working in innovative and/or multinational companies
Able to read scientific articles and to do oral presentations in English
Digital affinity, able to use different digital tools on skill level
Advantage:
Experience in hospital pharmaceutical products
History of working in complex and cross-functional teams
Experience as Key Account Manager minimum three years
Fluency in English, both in oral and written communication
Competencies
•Strong leadership skills
•Strategic thinker to manage a complex portfolio and maximize overall account return
•Able to think long-term as well as short-term
•Strong analytical skills to assess the profitability of different scenarios
•Creativity and capacity to explore and propose different alternatives
•Good medical background to be able to know thoroughly our products
•Excellent interpersonal/communication skills to interact with clients and colleagues
•Objective/results and customer oriented
•Able to work under pressure
