Lead Veeva/Salesforce CRM Developer

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas–Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Lead Veeva/Salesforce CRM Developer

What you will do

Let’s do this. Let’s change the world. The Specialist Software Engineer collaborates with Salesforce/Veeva CRM Admins, Data Engineers, and Architects to streamline the delivery of Veeva CRM/Salesforce solutions via Amgen’s Copado-based CI/CD pipelines. You will develop/configure applications that can be used on the go (mobile-first) using standards-based solutions such as Lightning Web Components, toolset will include Visual Studio Code, SFDX, working with tools such as Copado CI/CD, Git and support integration technologies such as MuleSoft or Databricks. This role involves configuring and custom coding within CRM (Salesforce or Vault) to build features that support Sales business users.

Roles and Responsibilities:

• Leads large CRM migration to ensure configurations, customizations, and data migration are successfully implemented in the new CRM.
• Drives development in Salesforce/Veeva CRM to build and configure new and existing features.
• Works closely with Product Owners and cross-functional Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks.
• Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem.
• Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise.
• Maintains and optimizes existing configurations and customizations by limiting or eliminating technical debt to streamline the system.
• Partners with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline.
• Researches Veeva/Salesforce capabilities as needed to suit business requirements and provides gap analysis.
• Works closely with other developers in the team, including Product Owners, Business Analysts, Salesforce Admins, QA Analysts, and Scrum Masters, across cross-functional teams.
• Develops innovative solutions using generative AI technologies.
• Conducts code reviews to ensure code quality and adherence to best practices.
• Creates and maintains documentation on software architecture, design, deployment, disaster recovery, and operations.
• Designs, develops, and implements applications and modules, including custom reports, interfaces, and enhancements.
• Analyzes and understands the functional and technical requirements of applications, solutions, and systems, and translates them into software architecture and design specifications.
• Develops and executes unit tests, integration tests, and other testing strategies to ensure the quality of the software.
• Leads the Production Support team and helps identify automated solutions to software bugs and performance issues.
• Maintains detailed documentation of software designs, code, and development processes.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of computer science, IT, or related field

OR

Bachelor’s degree and 4 years of computer science, IT, or related field

OR

Associate’s degree and 8 years of computer science, IT, or related field

OR

High school diploma / GED and 10 years of computer science, IT, or related field

Preferred Qualifications:

Functional Skills:

• 5+ years of experience as a Salesforce CRM Developer.
• In-depth knowledge of Salesforce development, including experience working with MuleSoft or Databricks integrations.
• Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions.
• Experience with Data Loader, data migration tools, and CI/CD tools.

Good-to-Have Skills:

• Experience working with Veeva CRM and large CRM migration projects.
• Experience working in the biotech industry.
• Proficient in Apex, Java SDK, and other programming languages.
• Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado.
• Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies.
• Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines.

Professional Certifications:

• Salesforce Developer 2 (required).
• Salesforce Development Lifecycle Designer.
• Salesforce Platform Builder.
• Veeva CRM Systems Administrator.
• Copado Fundamentals I/II (Admin/Developer).

Soft Skills:

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills.
• Ability to work effectively with global, virtual teams.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented, with a focus on achieving team goals.
• Strong presentation and public speaking skills.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.