Global Category Senior Manager - Direct-to-Patient

Job Description:

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Global Category Lead – Business Intelligence

What you will do

Let’s do this. Let’s change the world. In this vital role you will serve as the Global Category Lead for Business Intelligence, reporting to the Business Partner Lead, Business Intelligence & Market Access.You will spearhead initiatives to define partnership strategies, oversee business planning and governance, and unlock innovation and value realization across US & Global Marketing including Global Customer Capabilities.Your mission will extend to fostering collaboration, enabling enterprise-wide initiatives, and championing change to position Global Procurement as a strategic value driver within the organization.

Responsibilities:

• Develop and maintain category strategies for Direct-to-Patient (DTP) services that support patient access and affordability. Assess supplier capabilities, market models, cost drivers, and business needs to recommend sourcing approaches that can scale with the portfolio.
• Collaborate with Patient Access & Support, Commercial, Legal, Compliance, Finance, and other business partners to translate DTP objectives into clear service requirements, sourcing plans, and measurable outcomes. Align stakeholders on scope, decision criteria, and ownership. 
• Lead sourcing activities for DTP services, including supplier research, RFPs, proposal evaluation, negotiations, and contracting in accordance with Procurement policies and alongside the strategic sourcing team. Assess service models, pricing structures, service levels, and flexibility to support changing patient and business needs.
• Lead supplier assessments and selection recommendations, then coordinate with business and functional partners to support implementation planning, transition activities, and operational readiness. Surface dependencies and risks early and drive resolution with accountable owners.
• Establish supplier governance and performance measures with business partners. Review service, quality, access, and operational performance.  Address gaps and escalations, and ensure supplier actions are tracked through resolution.
• Partner with Finance and business stakeholders to develop cost models, support budget planning, and track savings and other value commitments. Validate realized value and explain cost and performance trade-offs to inform sourcing and business decisions.
• Work and advise with Strategic Sourcing and other control partners to identify DTP supplier risks and incorporate applicable requirements into sourcing and contracts. Monitor contractual obligations and support timely mitigation of issues or changes in scope.
• Identify opportunities with suppliers and internal partners to improve DTP service delivery, patient and provider experience, efficiency, and value. Evaluate proposed changes against business needs, risk, cost, and measurable performance outcomes.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of business partnering, procurement, marketing, and/or related experience

Or

Master’s degree and 4 years of business partnering, procurement, marketing, and/or related experience

Or

Bachelor’s degree and 6 years of business partnering, procurement, marketing, and/or related experience

Or

Associate’s degree and 10 years of business partnering, procurement, marketing, and/or related experience

Or

High school diploma / GED and 12 years of business partnering, procurement, marketing, and/or related experience

Preferred Qualifications:

• Strong background in Direct-to-Patient Procurement within biotech or pharma, with experience across the patient access and fulfillment journey, including prescription intake, benefit investigation, prior authorization/ePA, pharmacy fulfillment, payment processing, and shipping.
• Expertise in Commercialization Contracting frameworks and/or advanced Sourcing Excellence practices.
• Advanced degree (MBA or equivalent) or significant professional experience.
• Strong analytical approach with expertise in financial modeling, performance measurement, and value realization.
• Demonstrated ability to lead and align cross-functional, matrixed teams across business units and functions.
• Expertise in driving cross-functional DTP initiatives, evaluating trade-offs across patient access, patient experience, cost, and operational complexity, and presenting recommendations to senior leaders.
• Strong change management skills, with experience supporting complex sourcing, implementation, or supplier transition initiatives across a partner ecosystem.
• Demonstrated ability to translate business objectives into actionable category strategies with measurable outcomes.
• Experience identifying supplier-enabled innovation in pharmacy, fulfillment, patient access, or digital capabilities and assessing its fit for commercial strategies.
• Outstanding communication, negotiation, and stakeholder engagement skills to build alignment and reach consensus across all levels of the organization.

What you can expect of us:

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.  

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law. 

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.