Director Operations Transformation, Technology and Workforce Strategy

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director Operations Transformation, Technology and Workforce Strategy

What you will do

Let’s do this! Let’s change the world!

In this critical role the Director Operations Transformation, Technology and Workforce Strategy will play a pivotal role in driving the implementation of automation and AI-enabled initiatives as Operations-wide solutions associated with the Operations Technology and Workforce strategy. This leader will integrate business strategic imperatives and technical expertise to ensure the successful delivery and scaling of automation and AI-driven solutions. The role requires a strategic problem solver and a dynamic leader capable of managing cross-functional teams and fostering alignment and strong partnerships within, and outside Operations.

Leadership and Strategy:

• Develop and implement strategic plans in collaboration with the Operations Transformation AI Team, the Amgen Technology and Medical Organizations (ATMOS) , and Technology and Workforce Strategy Team.

• Strategic integration of Operations AI Core Framework to ensure consistent horizontal alignment across the functions

• Lead, mentor, and manage a team of subject matter experts ensuring they have the tools, training, and support needed to succeed

Solution Delivery and Integration:

• Oversee the identification, prioritization, delivery, and integration of tailored technological solutions that address specific business strategic imperatives.

• Liaise with the Operations AI Team and ATMOS team in the execution of priorities associated with Operations Technology and Workforce strategy

• Ensure the alignment of technology solutions with operations organization needs, driving business reliability, efficiency and agility

Partnerships and Collaboration:

• Establish and maintain strong relationships with key internal collaborators, including OT AI Team, Operations functional unit leaders, data scientists and ATMOS.

• Function as a liaison between operations functional units and ATMOS to ensure seamless communication, prioritization and effective implementation of technical solutions associated with our Technology and Workforce strategy

• Engage with external partners, including professional organizations to employ innovative technology and best practices

Innovation and Continuous Improvement:

• Drive a continuous improvement attitude, encouraging experimentation and adoption of emerging technologies

• Lead initiatives to assess and learn from innovative technologies, incorporating findings into the development of future solutions

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a leader with these qualifications.

Basic Qualifications:

• Doctorate degree & 4 years of technology experience OR

• Master’s degree & 8 years of technology experience OR

• Bachelor’s degree & 10 years of technology experience AND

In addition to meeting at least one of the above requirements, you must have at least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Experience in the life sciences industry, with roles spanning multiple functions across the commercialization process.

• Experience in technology applications and the implementation of automation and AI-driven solutions

• Experience in digital product management and Agile delivery methodologies

• Experience building and managing executive-level relationships across a matrixed environment

• Ability to influence and drive decisions at all organizational levels

• Presentation, interpersonal, and relationship management skills

• Project management and coordination/collaboration skills

• Analytical and problem-solving skills

• Knowledge and experience associated with technology transformation at the enterprise level

• Passionate, proactive, and curious approach, with a drive for continuous learning and innovation

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $174,922.00 to $213,794.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.