Senior Manager, Study Delivery Resource Management (SDRM)

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager, Study Delivery Resource Management (SDRM)

What you will do

In this vital role, you will provide strategic oversight for resource planning and allocation across global clinical programs and countries, ensuring alignment with portfolio priorities, business objectives, and operational capacity. You will act as a senior leadership partner to key GDO functions and may serve as the single point of accountability for oversight of a Full-Service Provider (FSP).

Resource Forecasting & Analysis ​

• Lead the development of accurate, forward-looking resource forecasts & hiring plans at the program, study, and country levels, ensuring alignment with portfolio priorities and delivery timelines.​

• Analyze historical and real-time data to identify trends, anticipate capacity gaps, and identify opportunities & mitigations.​

• Leverage AI, predictive analytics, and advanced modelling tools to improve forecast speed & precision ​

• Synthesize complex analysis into concise, actionable insights for senior leadership, framing recommendations within the broader strategic and operational context.​

Resource Allocation​

• Serve as the single point of accountability for ensuring consistent, equitable, and strategically aligned resource allocation decisions across multiple programs and geographies.​

• Proactively identify, manage & communicate resourcing risks.​

• Provide clear context and rationale for allocation decisions, maintaining transparency and trust with stakeholders.​

• Partner with SDRM managers to horizon-scan for future resource challenges and develop proactive mitigation strategies.​

• Lead the resolution of complex or sensitive allocation scenarios diplomatically, ensuring alignment with corporate priorities.​

Recruitment Strategy & Workforce Planning​

• Develop, own and oversee hiring plans in partnership with HR and GDO SPOs, ensuring recruitment aligns with forecasted demand at the program and country levels.​

• Use data-driven insights to influence workforce planning decisions, succession planning, and skills development strategies.​

FSP Oversight & Strategic Collaboration​

• Provide leadership oversight for the FSP engagement model, ensuring contractual and operational commitments are met.​

• Oversee the Work Request Form processes and quality oversight activities.​

• Facilitate strategic FSP Functional Management Team (FMT) meetings, using performance data and quality checks to guide decision-making.​

Stakeholder Engagement & Relationship Management ​

• Act as the trusted liaison to functional leadership, program partners, and country resource points of contact.​

• Build and maintain strong, collaborative relationships with senior stakeholders to align on priorities, anticipate needs, and manage interdependencies.​

• Foster a culture of open communication, trust, and shared accountability between internal teams and FSP partners.​

Process Improvement ​

• Lead cross-functional process improvement initiatives to build efficiency and enhance decision-making quality.​

• Integrate AI-driven solutions and automation into core SDRM processes for efficiency and scalability.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The candidate we seek is an individual with the following qualifications.

Basic Qualifications:

• Doctorate degree and 2 years of clinical execution experience OR

• Master’s degree and 6 years of clinical execution experience OR

• Bachelor’s degree and 8 years of clinical execution experience OR

• Associate’s degree and 10 years of clinical execution experience OR

• High school diploma / GED and 12 years of clinical execution experience

• In addition to meeting at least one of the above requirements, you must have a minimum of 2 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.  Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• 7+ years of experience in life sciences, including 5+ years in biopharmaceutical clinical research.

• Experience managing teams across multiple geographies.

• Experience overseeing CROs and other clinical vendors.

• Strong understanding of global clinical trial operations and resource management.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The annual base salary range for this opportunity in the U.S. is $170,076 - $196,130.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.