Patient Recruitment & Retention Sr Mgr.

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Patient Recruitment & Retention Senior Manager

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead the development and execution of the patient recruitment & retention (PRR) and decentralized clinical trial (DCT) strategies in partnership with clinical program team, global study management and cross-functional data teams to deliver a fully optimized action plan. They will lead the identification, selection, and onboarding of the most suitable partners or solutions that effectively address the team’s PRR and DCT needs.

Additionally this role will serve as an internal subject matter expert, advising study teams on best practices and ensuring consistent standards and key lessons learned are applied across the portfolio for continuous improvement and maximum impact of the solutions.

Key Activities and responsibilities include

• Develop and implement PRR and DCT strategies: Establish feasibility criteria and find opportunities for demonstrating PRR approaches and DCTs across the portfolio.
• Collaborate with cross-functional collaborators: Partner with clinical program team, global study management, and other relevant teams to ensure seamless integration of PRR and DCT elements into clinical trials.
• Advocate for adoption: Champion the benefits of the innovative PRR approaches and DCTs to internal partners, addressing potential concerns and promoting standard processes.
• Identify and evaluate suitable technologies and vendors: Conduct market research, assess vendor capabilities, and select appropriate technology solutions to support various aspects of PRR and DCT implementation
• Develop and manage feasibility assessments: Lead the evaluation of trial protocols and sites for suitability for PRR & DCT implementation, considering factors like patient population, regulatory landscape, and technological infrastructure
• Contribute to authoring of PRR and DCT elements into protocols: Work with clinical operations and regulatory teams to adapt protocols for PRR & decentralized elements, ensuring compliance with applicable regulations and ethical considerations.
• Manage and monitor PRR & DCT execution: Apply data analytics tools to track progress, identify trends, and measure the effectiveness of PRR and DCT strategies
• Identify and manage potential risks associated with PRR & DCTs: Proactively identify potential challenges and risks associated with implementation and develop mitigation strategies to ensure patient safety and data integrity
• Stay informed of the latest trends and regulations: Continuously monitor the evolving landscape of PRR & DCT solutions, regulatory guidelines, and industry standard processes.
• Develop and maintain expertise in PRR & DCT methodologies: Possess a deep understanding of various PRR & DCT approaches
• Contribute to the development and implementation of training programs: Educate and upskill internal teams on PRR & DCT concepts and standard processes
• Analyze and report on PRR & DCT performance metrics: Track key performance indicators related to PRR & DCT implementation and provide insights for continuous improvement.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a Senior Manager with these qualifications.

Basic Qualifications:

• Doctorate degree & 2 years of directly related experience or equivalent, OR
• Master’s degree & 4 years of directly related experience or equivalent, OR
• Bachelor’s degree & 6 years of directly related experience or equivalent, OR
• Associate’s degree & 10 years of directly related experience or equivalent, OR
• High school diploma / GED & 12 years of directly related experience

Preferred Qualifications:

• 5+ years’ work experience in life sciences or medically related field, including 3 years of biopharmaceutical clinical research experience obtained working on clinical trials at a biotech, pharmaceutical, or CRO company
• Patient recruitment, retention and DCT strategy planning and/or experience managing recruitment, retention and DCT vendors

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

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Application deadline

Amgen anticipates accepting applications until April 26, 2025; however, we may continue accepting applications beyond this date if we do not receive a sufficient number of candidates.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.