Skip to main content

Digital Disease Area Associate

Two lab technicians smiling
Buscar Empleos

SEE ALL JOBS

Digital Disease Area Associate

Poland - Warsaw APLICAR AHORA
ID de la oferta R-227657 País: Poland - Warsaw Estado: Flex Commuter / Hybrid Fecha de publicación Oct. 09, 2025 CATEGORÍA DE EMPLEO: Sales & Marketing Operations

The Digital Disease Area Specialist (DDAS) is responsible for engaging Healthcare Professionals (HCPs) remotely, primarily via phone and digital channels, in order to increase awareness, education, and appropriate prescribing of Amgen therapies (focus: Bone Health – Prolia). This role combines strong customer communication skills with structured call planning and execution, leveraging Amgen CRM systems to ensure high-quality, compliant, and impactful interactions.

Key Responsibilities

  • Execute outbound phone and virtual calls with HCPs, following Amgen’s POA and approved messaging.
  • Build and maintain professional relationships with HCPs, focusing on tailored, needs-based engagement.
  • Manage call cycles: pre-call planning, execution, documentation in Veeva CRM, and post-call follow-up.
  • Capture insights from conversations and share with cross-functional team to refine strategy.
  • Contribute to patient journey optimization by identifying gaps
  • Ensure high call activity levels while maintaining quality and compliance standards.
  • Actively participate in training and role-play simulations.
  • Collaborate with the wider team to integrate remote engagement into omnichannel campaigns (emails, webinars, educational sessions).

Required Qualifications

  • Minimum 2 years of experience in telesales, telemarketing, or customer service (healthcare/pharma experience a plus, but not mandatory).
  • Excellent communication and persuasion skills (phone-based).
  • Strong organizational and planning ability – capable of managing call lists, follow-ups, and reporting.

What Will Set You Apart

  • Prior experience in pharmaceutical or healthcare projects.
  • Background in sales, account management, or customer engagement in regulated industries.

Key Competencies

  • Customer focus and empathy.
  • Strong listening and questioning techniques.
  • Persistence, resilience, and ability to handle rejection.
  • Positive, proactive mindset, with eagerness to learn.
  • Agile and flexible in adapting to customer needs.
APLICAR AHORA
VIVE. GANA. PROSPERA.

Regístrate para recibir alertas de empleo

Mantente al día con las noticias y oportunidades de Amgen. Regístrate para recibir alertas sobre puestos que se adapten a tus habilidades e intereses profesionales.

Me interesa:Indique las primeras letras de una categoría y luego elija una a partir de las sugerencias. Después entre las primeras letras de un enlace y elija la opción que prefiera. Por último, haga clic en “Añadir” para crear su propia alerta.

  • Sales & Marketing Operations, Varsovia, Voivodato de Mazovia, PoloniaBorrar

Al enviar tu información, reconoces que has leído nuestra política de privacidad (este contenido se abre en una nueva ventana) y consientes recibir comunicaciones por correo electrónico de.