Sr. Associate IS Business Systems Analyst

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Sr. Associate IS Business Systems Analyst

What you will do

Let’s do this. Let’s change the world. As a Sr. Associate IS Business Systems Analyst, you are responsible for leading complex business analysis activities and supporting business and digital transformation initiatives. This role works closely with business stakeholders and technical teams to elicit, analyze, and document requirements, translate business needs into effective solutions, and ensure successful delivery of change. The role operates with minimal supervision, manages multiple stakeholders, and contributes to improving processes, systems, and outcomes across the organization.

Key Responsibilities:

• Elicit, gather, analyze, and document business and functional requirements.
• Creating Business Requirement Documents, Workflow diagrams, Data Flow Diagrams.
• Critical bridge between warehouse team and the business, translate business needs into clear requirements, turn them into actionable items for the IS Warehouse team.
• Facilitate communication and coordination across cross-functional teams.
• Drive continuous improvement in team processes and delivery efficiency.
• Proactively communicate and work closely with stakeholders to ensure alignment between business expectations and delivery.
• Proactively identify the dependencies, risks and communication while implementing cross functional capabilities.
• Generate Reports when requested for stakeholders based on their needs.
• Work closely with stakeholders, to provide clarifications & support when needed.
• Ensure overall quality, accuracy, and completeness of delivered solutions.
• Ensure clear communication of requirements, issues, and status updates.
• Maintain documentation for requirements, testing, and processes.
• Facilitate Mac as choice for new hires.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.

Basic Qualifications:

Master’s degree

OR

Bachelor’s degree and 2 years of Computer Science, IT or related field experience

OR

Associate’s degree and 6 years of Computer Science, IT or related field experience

OR 

High school diploma / GED and 8 years of Computer Science, IT or related field experience

Preferred Qualifications:

Required Skills & Qualifications:

• 5-9 years of experience in Business Analysis.
• Strong experience in requirements elicitation processes.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple responsibilities across the team.
• Willingness to learn new tools, technologies, and take on additional responsibilities.
• Ability to understand and manage numerous competing priorities.
• Ability to support the team in multiple capabilities and communicate clearly.
• Service Now experience.
• Working knowledge of MacBook Pros and the challenges of Macs in a Windows office environment.

Nice-to-Have:

• Experience working in enterprise or large-scale environments.
• Ability to work well with competing priorities and changing deadlines.
• Familiarity with logistics, large-scale shipping and receiving.
• Working knowledge of Asset Management and how assets move through their lifecycle.
• Familiarity with Service Now Hardware Asset Management catalogs, CMDB, and Asset Tables.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• High attention to detail and commitment to quality.
• Ability to prioritize tasks and work under pressure.
• Team-oriented with a proactive and collaborative mindset.
• Adaptable to changing requirements and evolving technology.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.