HR Senior Manager - Operations Talent & Culture

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

HR Senior Manager - Operations Talent & Culture

What you will do

Let’s do this. Let’s change the world. In this vital role you will contribute directly to the talent engagement and development programs for the global Operations community, comprised of more than 10,000 colleagues worldwide. The Operations Talent & Culture team (Ops T&C) owns and manages multiple global programs impacting Operations staff and leaders worldwide. You will serve as the program manager for the Operations Graduate Program, which is designed to attract and develop high-potential graduate students through meaningful internships. By pairing hands-on, real-world experience with exposure to Amgen’s culture and ways of working, the program builds a sustainable pipeline of future-ready talent for the organization.

You will also be responsible for leading Ops T&C external partnerships, refining and evolving the strategy for external partnerships focused on building brand awareness and creating a robust talent pipeline for Operations. You will maintain responsibility for project management and delivery of external engagements. Additionally, you will support the Process Development function by leading the engagement Council and overseeing the administration of the core programs focused on employee engagement and organizational culture.

This role provides a unique opportunity to oversee end-to-end program management, interact with Operations leaders across the globe, and help ensure Amgen has a robust pipeline of future leaders. This role reports to the head of the Ops T&C team.

In this role, you will:

• Serve as the Operations Graduate Program (OGP) program manager with oversight of the end-to-end program design, development, and execution
• Partner closely with business leaders and HR Business Partners to ensure the OGP program meets business needs and evolves in accordance with changing business priorities and leadership challenges; Continuously improve the design and management of the OGP program; Evolve program standards and business processes
• Foster a sense of community with program participants and ensure a positive participant experience
• Manage the financials associated with OGP including purchase orders, invoices, and budget forecasting and reconciliation to Finance Partners
• Maintain program-related resources
• Identify and continuously monitor meaningful metrics to assess program effectiveness and business impact
• Establish and sustain university partnerships to create a high-quality talent pipeline for the Operations Graduate Program, ensuring degree programs and candidate qualifications align with business and program needs while adhering to university policies
• Ensure team's close partnership with the enterprise Talent team, Talent Acquisition and University Relations, Global Mobility, and other key partners; collaborate with these teams to develop processes, tools, and resources that provide a seamless recruitment, selection, onboarding, and conversion experience
• Lead Ops T&C external partnership programs
• Develop and oversee the overarching external engagement and partnership strategy, including year-over-year roadmap and ongoing continuous improvement and evolution
• Manage the portfolio of Ops T&C partnerships; act as the relationship manager with external partners; identify how to best leverage the partnerships to support business needs; ensure the partnerships are achieving the intended outcome
• Maintain accountability for end-to-end management of Ops T&C external engagements, including planning, project management, and event execution
• Partner with business and HR stakeholders—including Talent Acquisition, University Relations, Operations T&C program managers, Operations leaders, and Hiring Managers—to define and deliver a shared vision that drives innovation, growth, and engagement, ensures successful program delivery aligned with enterprise philosophy and guidelines, and supports adoption of program enhancements through effective change management.
• Manage the financials associated with external partnerships
• Maintain program-related resources
• Identify and continuously monitor meaningful metrics to assess external partnership effectiveness and business impact
• Act as the direct manager for project management staff
• Provide direct supervision and leadership to one or more project managers who support the OGP, external partnerships, and PD FWT
• Provide continuous development, coaching, and mentoring to bolster career growth and performance improvement
• Serve as the program manager for the Process Development Functional Working Team (PD FWT)
• Set the vision and ensure alignment with PD talent and culture priorities
• Drive sustainment, alignment, and best practice sharing
• Act as the primary point of contact for PD sub-functional leads
• Manage monthly meeting agenda and meeting administration
• Oversee the implementation of core engagement programs
• Coordinate cross-PD events in support of the strategy
• Partner with enterprise Talent team to ensure initiatives, priorities, and outcomes are aligned with enterprise strategy, philosophy, and governance guidelines
• Travel for team and program events scheduled throughout the year

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The collaborative professional we seek is an individual with these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience

Or

Bachelor’s degree and 4 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience

Or

Associate’s degree and 10 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience

Or

High school diploma / GED and 12 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience

Preferred Qualifications:

• MBA or Master’s degree in Industrial and Organizational (I/O) Psychology, Human Resources, Organizational Development, or other related disciplines
• Experience in human resources, learning, leadership development programs, and/or talent management
• People leadership experience
• Previous experience working in Operations in the biopharmaceutical industry
• Experience working across functions and geographies and in a matrixed organization
• Demonstrated strong project management skills with experience managing large projects involving multiple functions and shared accountabilities
• Strong analytical skills and understanding of how to use data to inform program and process design
• Ability to develop practical but innovative solutions to business problems without precedent
• Ability to see relationships among different projects and initiatives, and a drive to want to facilitate connections among them to ensure a more impactful outcome
• Strong executive presence and verbal and written communication skills
• Ability to develop relationships at all levels of the organization
• Demonstrated ability to understand the clients’ needs and translate them into actions
• Ability to provide individual coaching and feedback to business clients, team members, and program participants
• Ability to navigate a fast-paced environment and balance multiple priorities and competing demands
• Ability to navigate change and work with ambiguity
• A conviction for efficiency, ingenuity, and impact over activity
• Willingness to “speak up” and respectfully challenge previous processes to drive continuous change

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.