Grad Intern - Customer Capabilities/Digital Solutions

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Role: Grad Intern – Customer Capabilities/Digital Solutions (Internal AI Capability Development & Enablement)

Location: Mississauga Flexible Commuter
Duration: 4–6 months
Start window: ASAP

What you will do

Let’s do this. Let’s change the world.
In this vital role, you will help accelerate the expansion of internal Artificial Intelligence (AI) capabilities, supporting content aggregation, scenario/persona development, testing and quality assurance, and documentation updates. You’ll work closely with cross‑functional partners to ensure accuracy, brand alignment, and realistic scenario design.

Key responsibilities

• Support content development for customer scenarios and personas (research, drafting, and refinement).
• Conduct testing and quality assurance of the content/experience and help track issues through resolution.
• Update documentation and enablement materials to support ongoing capability expansion across promoted brands.
• Collaborate with Marketing, Sales, Learning &Performance , and Digital Solutions teams to incorporate feedback and improve usability.

Tools & skills you’ll use (examples)

• Content research, writing, and editing
• Testing/QA mindset (tracking issues, validating changes)
• Documentation and enablement materials (Word/PowerPoint)
• Interest in digital/AI learning tools

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The intern we seek is a person with these qualifications.

Basic qualifications

• Currently enrolled in (or recently graduated from within the last 3 years) an undergraduate or graduate program in Life Sciences, Business/Marketing, Computer Science, Instructional Design, or a related field.
• Strong research and writing skills; ability to simplify complex concepts clearly.
• High attention to detail and comfort working through iterative testing and feedback cycles.
• Strong collaboration skills and curiosity to learn in a fast-moving environment.

Preferred qualifications

• Interest in digital/AI learning tools and responsible AI use in healthcare.
• Experience with content QA/testing, documentation, or learning enablement.
• Comfort using Microsoft 365 (PowerPoint, Excel, Word) and collaboration tools.
• Bilingual (English/French) is an asset.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

Amgen is proud to have been recognized as one of LinkedIn Top 25 Companies in Canada for career growth. Click HERE for more details.

The salary range for this position is $58000 – $72000.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.