Senior Associate Business Analyst

Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM https://www.greatplacetowork.pt/ ranking in Portugal in 2024 (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 500 talented people and more than 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

Senior Associate Business Analyst

LIVE

WHAT YOU WILL DO

You will be joining ACCP Technology Capability team and particular ACCP product team.

This team focus on partnering for innovation and excellences with all business capacities in ACCP and as follows on support of implementation of the global to local operating model by delivering ELMAC (including Europe, Latin America, Canada and Africa) regional portfolio that aligned with business goals on customer 360 deliveries to affiliates through integrated business platforms.

You will be working close to business stakeholders on to understand their business needs, on technical solutions design and implementation together with the rest of DevOps team.

You will be responsible for understanding the business needs, designing a technical solution together with the rest of the DevOps team. Using agile methodology, new functionalities and applications are designed and developed. The Senior Associate IS Business analyst will also lead new feature development, overall system improvements, support analysis and validation of the solution as well as support steady-state operations within the application portfolio.

The Senior Associate IS Business Analyst supports the delivery of business solutions by partnering with stakeholders across multiple levels to gather, analyze, and document functional requirements that improve productivity, deliver measurable value, and support long range strategic priorities. Working under the guidance of more senior analysts or product leaders, this role focuses on high-quality execution, digital product development and process improvement, and clear communication between business and delivery teams.

Key Responsibilities:

• Engage with defined business capability stakeholders (business leads, product owners, SMEs, and end users) to understand operational needs, priorities, and LRS-aligned objectives

• Own business capability level roadmap for technology development needs

• Collect, elicit, analyze, and document business and functional requirements with a focus on efficiency, productivity improvement, and value delivery

• Develop functional artifacts such as user stories, use cases, process flows, and functional specifications

• Drive workshops with business on automation opportunity mapping and support process harmonization activities needs

• Collaborate with Product team lead , other BA and development teams to clarify requirements and ensure shared understanding

• Assist in evaluating solution options by contributing functional analysis and expected productivity or value impacts

• Define acceptance criteria and support testing and UAT activities to confirm requirements are met and intended value is realized

• Maintain requirement traceability and documentation throughout the delivery lifecycle (SDLC)

• Support change communication by clearly explaining requirements, impacts, and updates to business and technical audiences

• Identify risks, gaps, or dependencies and escalate issues appropriately

• Ensure that organizational standards, regulatory and compliance requirements are followed

WIN

WHAT WE EXPECT OF YOU

Required Skills & Competencies:

• Requirements elicitation, documentation, and business process analysis skills

• Ability to connect requirements to business outcomes and productivity improvements

• Strong written and verbal communication skills

• Experience working in Agile, SAFe, or hybrid delivery environments

• Familiarity with tools such as JIRA, Confluence, Visio/Lucidchart, or similar

• Analytical, detail-oriented, and structured problem-solving approach

• Ability to work effectively in cross-functional teams and take direction from senior roles

Preferred Qualifications:

• Experience supporting productivity, automation, or digital enablement initiatives

• Exposure to regulated or compliance-driven environments (e.g., life sciences)

THRIVE

WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization.

• Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us.

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EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.