Principal Business Systems Analyst – Global Data & Analytics Technology

Join our team at AMGEN Capability Center Portugal, the #1 company in Best Workplaces™ (201–500 employees' category) in Portugal in 2024 by the Great Place to Work Institute. With over 500 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.

Principal Business Systems Analyst – Global Data & Analytics Technology

At AMGEN, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in need of our medicines. Are you ready for a career that matters?

Live

What you will do

Amgen is building the next generation of global Commercial Data & Analytics (D&A) capabilities, and we are looking for a technically strong Principal Technical Business Analyst to accelerate this transformation across regions including Europe, Latin America, Canada and Asia.

You will provide technical leadership across six product teams, ensuring cohesive delivery of Commercial Data & Analytics technical solutions. While you won’t be coding, you will own the technical direction, solution definition, and end-to-end implementation of complex data products in a fast-moving global ecosystem.

You will partner closely with Senior Managers of technical teams, Commercial leaders, and global vendors to translate business needs into scalable, cloud-native data and analytics solutions. Amgen leverages a modern technology stack including AWS, Databricks, Airflow, GitLab, and Informatica.

You will:

• Lead the technical execution of Commercial D&A across six product teams, ensuring architectural and design alignment.
• Translate complex Commercial needs into clear epics, user stories, and technical specifications.
• Drive end-to-end delivery of global data products — including Sales, Engagement, Integration, and Analytics solutions.
• Shape how new datasets, pipelines, models, and dashboards are architected and integrated across regions.
• Act as the primary D&A partner for senior stakeholders in ELMAC and JAPAC markets, as well as global vendors and partners.
• Support or lead Agile Release Train (ART) activities while promoting SAFe, DevOps, CI/CD, and modern delivery practices.
• Promote & Partner with Advanced Analytics teams to scale AI/ML capabilities and introduce emerging data technologies.
• Build a strong D&A presence in the regions, mentoring junior analysts and supporting future team growth.

Win

What we expect of you

• You are a technical leader at heart — someone who understands data deeply, connects the dots across systems and business needs, and thrives in complex global environments.
• Master’s degree with 9–10 years of experience in Life Sciences, Biotechnology, or pharmaceutical organizations.
• Proven experience as a senior Technical Lead or Business Systems Analyst with a focus on Commercial/Sales data, multichannel ecosystems, and analytics workflows.
• Strong technical grounding in Databricks, cloud-based ETL tools, AWS or similar platforms, Big Data, Data Lake architectures, and data integration technologies.
• Excellent communication and storytelling skills, with the ability to influence senior business and technical stakeholders.
• Experience working in SAFe / Agile environments; SAFe certification preferred.

Thrive

What you can expect from us

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth. This role offers broad global scope, deep technical exposure, and the rare opportunity to influence how data powers decisions across different regions.

• Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide.
• Modern Tech Stack – Work with Databricks, AWS, Big Data, advanced analytics, and emerging AI platforms.
• Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams.
• Continuous Learning – Chance to grow into future people leadership, especially as we strengthen our presence in Lisbon.
• AMGEN Total Rewards Plan – Comprehensive benefits in healthcare, financial, and well-being.
• Flexibility – Hybrid work model with time split between our Lisbon office and remote work.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.