Specialist Business Systems Analyst

Join our team at AMGEN Capability Center Portugal, number 1 company in Best WorkplacesTM https://www.greatplacetowork.pt/ ranking in Portugal in 2024 (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 500 talented people and more than 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

Specialist Business Systems Analyst

LIVE

WHAT YOU WILL DO

We are seeking a highly skilled professional to lead the development, implementation, and support of systems and processes within the Technology Enterprise Programs and Platforms organization. The role involves working closely with business and technology teams to evaluate, optimize, and evolve business processes functions through Amgen’s key initiatives. You will drive system enhancements, ensure seamless integration with existing platforms, and provide data analysis and solution architecture in addition to cultivating relationships with stakeholders and taking them on the journey.

The successful candidate will work in global teams, collaborate cross-functionally, and communicate effectively between business leaders, technical staff, and external vendors. Responsibilities also include risk assessment, documentation, user acceptance testing, and ensuring the reliability and maintainability of systems and services. You will contribute to shaping the organization's technology portfolio through digital process solutions and business case analysis.

Roles & Responsibilities:

• Navigate ambiguity within enterprise programs to identify strategy and solutions for value delivery

• Partner with stakeholders to develop technology/business roadmaps

• Partner with program management to communicate critical path, identify and manage risks

• Help shape the technology portfolio through analysis contributions and the implementation of digital process solutions

• Partners with business and technology teams to elicit, analyze, translate, and document business requirements into functional and non-functional requirements.

• Review functional and technical requirements to identify areas of risk and/or missing requirements

• Provide technical write-ups and drawings to promote the proposed solutions

• Collaborate with other high performing engineering team members to ensure all services are reliable, maintainable, and well-integrated into existing platforms

• Learn or know how to configure key city planning technologies

• Conduct analysis and provide inputs for business case development

• Communicates and collaborates cross-functionally across different digital and business teams to analyze and understand business needs and develop innovative solutions

• Supports overall operations, development and maintenance of specific services within the global digital team and develops expert domain knowledge in their assigned area.

• Support processes for custom development/ system enhancements, configuration maintenance, documentation, release management and support activities

• Analyzes, documents and tests program development, logic, process flows and specifications.

• Partners with business teams to conduct and/or support user acceptance testing.

• Identifies and assess risks and dependencies for custom developments and other system changes

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience:

• Doctorate degree OR

• Master’s degree and 2 years of Life Science/Biotechnology/Information Systems experience OR

• Bachelor’s degree and 4 years of Life Science/Biotechnology/ Information Systems experience OR

• Diploma and 10 years of Life Science/Biotechnology/Information Systems experience

Must-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex business challenges with technology

• Experience with Agile software development methodologies (Scrum)

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

• Experience with the administration of enterprise configured systems

Good-to-Have Skills:

• Proficiency in project or program management

• Expertise in implementing and supporting technology applications within the life sciences sector

• Experience in the biotech/pharmaceutical industry with a focus on modern product development methodologies

• Experience with complex enterprise-wide programs including M&A

• Strong background in portfolio, timeline, resource, and financial management

• Comprehensive understanding of software development lifecycles and basic system engineering principles, including object-oriented design, information risk, and security guidelines

• Proficiency with data analysis and reporting using analytics, visualization, and database technologies

• Proficiency with business intelligence platforms like PowerBI or Tableau

• Familiarity with agile methodology and DevOps frameworks, thriving in collaborative team settings

• Expertise in troubleshooting work products quickly and effectively

• High learning agility to quickly adopt new technologies for commercialization support

• Intellectual curiosity with the ability to critically engage thought partners across functional areas

• Strong commitment to delivering innovative business solutions

• Experience or education in Life, Physical, or Computational Sciences

Professional Certifications:

• SAFe for Teams certification (preferred)

• IIBA certification (preferred)

• PMP certification (preferred)

Soft Skills:

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

THRIVE
WHAT YOU CAN EXPECT OF US

• Vast opportunities to learn, develop, and move up and across our global organization. 

• A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. 

• Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. 

• Flexible work arrangements.

APPLY NOW

Objects in your future are closer than they appear. Join us. 

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT  

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.  

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.