Sr Associate IS Engineer

Role Description:

The Salesforce DevOps Engineer collaborates with Salesforce Admins, Engineers, and Architects to streamline the delivery of Salesforce solutions via Amgen’s Copado-based CI/CD pipelines. This role involves working with tools such as Copado, VS Code, GitLab, SFDX, and Git, and troubleshooting pipeline actions (commit, promote, deploy) by leveraging Salesforce metadata. Beyond release engineering, you will enhance the Copado pipelines by introducing automations and self-service capabilities, further optimizing and accelerating the Salesforce development lifecycle for Amgen’s Salesforce DevOps Platform.

Roles & Responsibilities:

• Manages and monitors the Salesforce release pipeline using Copado, ensuring efficient deploymentsto minimize downtime and disruption to the business.

• Works closely with Product Owners and Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks.

• Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce ecosystem.

• Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise.

• Maintain and optimize Amgen's existing Salesforce CI/CD delivery pipeline and processes - streamlining current processes with a focus on automation

• Partner with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline

• Stay abreast of the latest trends in DevOps methodologies and emerging industry solutions.

• Research Salesforce capabilities as needed to suit business requirements, and provide gap analysis

• Work closely with other developers in the team including business analyst, QA analyst and project managers

• Develop innovative solution using generative AI technologies

• Conduct code reviews to ensure code quality and adherence to best practices

• Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations

• Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements

• Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications

• Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software

• Identify and resolve software bugs and performance issues

• Maintain detailed documentation of software designs, code, and development processes

Basic Qualifications and Experience:

• Master’s/Bachelors degree 5 to 9 years of Computer Science, IT or related field experience

Functional Skills:

Must-Have Skills (Not more than 3 to 4):

• 3+ years of experience as a Salesforce Engineer or Release Manager with expertise in Salesforce Metadata API.

• In-depth knowledge of Salesforce development, including declarative and programmatic solutions.

• Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions.

• Experience with version control systems like Git

Good-to-Have Skills:

• Proficient in Apex, JavaScript, Python, Bash/Shell, and other relevant programming languages.

• Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado.

• Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies.

• Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines.

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• Salesforce Platform Builder

• Salesforce Developer 1

• Salesforce Development Lifecycle Designer

• Copado Fundamentals I/II (Admin / Developer)

Soft Skills:

• Excellent analytical and troubleshooting skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills