Sr Associate IS Analyst

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

The AI Analyst role offers an exciting opportunity to join a nimble, innovative technology team supporting Amgen’s Law Department. In this role, you’ll serve as a point of contact for business partners, identifying areas where AI and automation can transform the way we work.

This role is highly hands-on and versatile—ideal for someone who can wear multiple hats across AI analysis, automation, vendor evaluation, risk management, and data strategy. You will help shape business cases, conduct proofs of concept, and even configure/build low-code/no-code automation solutions.

Roles & Responsibilities:

• Conduct AI risk assessments and architecture reviews

• Support technical configuration and administration of AI platforms

• Evaluate AI architectures and LLM offerings during RFP/RFI processes

• Leverage internal AI capabilities (e.g. ChatGPT) to meet business needs

• Interface with external AI suppliers and vendors

• Design and execute POCs and pilots to test AI/automation use cases

• Support the development of business cases to justify investment in new AI solutions

• Partner with architects, product managers, and engineers to transition POCs into production

• Lead automation initiatives and build low-code/no-code automations to streamline workflows

• Identify opportunities for efficiency and implement data-driven solutions

• Capture the voice of the customer to define business processes and product needs

• Work with Product Managers and customers to define scope and value for new developments

• Collaborate with Engineering and Product Management to prioritize release scopes and refine the Product backlog

• Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

• Ensure Acceptance Criteria and Definition of Done are well-defined

• Develop and execute effective product demonstrations for internal and external stakeholders

• Maintain accurate documentation of configurations, processes, and changes

Basic Qualifications and Experience:

• Master’s degree or Bachelor’s degree in Computer Science, Business, Engineering, IT or related field AND

• 5+ years of relevant work experience

• Experience in Life Science/ Biotechnology/ Pharmacology/ Information Systems experience is an added advantage.

Functional Skills:

Must-Have Skills

• Experience with Agile software development methodologies (Scrum)

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

• Strong understanding of AI/ML concepts, LLMs, and enterprise AI applications

• Hands-on experience with automation platforms (e.g., UiPath, Power Automate, or equivalent low-code/no-code tools)

• Experience developing POCs and pilots that transition into production systems.

• Strong stakeholder engagement and communication skills

Good-to-Have Skills:

• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Familiarity with low-code, no-code test automation software

• Technical thought leadership

• Able to communicate technical or complex subject matters in business terms

• Jira Align experience

• Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls)

• Experience of DevOps, Continuous Integration, and Continuous Delivery methodology

• Knowledge of cloud environments (AWS, Azure, GCP).

• Awareness of responsible AI practices.

• Experience in biotech, pharma, or other regulated industries.

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• SAFe for Teams certification (preferred)

Soft Skills:

• Excellent analytical and gap/fit assessment skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Team-oriented, with a focus on achieving team goals

• Ability to work independently in a small, cross-functional team.

• Strong problem-solving and analytical skills.

• Flexibility to manage multiple priorities and wear multiple hats.

• Excellent written and verbal communication skills.

• Team-oriented with a collaborative mindset.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.