ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

Let’s do this. Let’s change the world. In this vital role, we are seeking a skilled and driven VDI Engineer with subject matter expertise in Windows 365 to join our growing team. In this role, you will own the technical design, optimization, and support of Amgen’s Cloud PC service while working with functional teams in network security, data networking, and identity management. Proficiency in Azure cloud services, desktop engineering, and advanced troubleshooting are essential.

Roles & Responsibilities

• Serve as the SME for Windows 365, leading technical strategy, implementation, and support

• Design, deploy, and manage Virtual Desktop Infrastructure (VDI) environments with a focus on performance, scalability, and user experience

• Collaborate with development resources on design and maintenance of VDI automation built with Azure Functions in .NET

• Provide Tier 3 support and resolve escalated technical issues related to Cloud PC and VDI environments

• Continually optimize service functions and integrations

• Supply innovative ideas to address evolving requirements

• Stay current with Microsoft and industry trends to ensure best practices and continuous improvement of the virtual desktop strategy

• Create and maintain detailed documentation

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications.

Basic Qualifications:

Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years in Information systems

Functional Skills

• Deep knowledge of VDI solution management and desktop engineering

• At least two years of experience in administering Windows 365

• Advanced desktop and VDI troubleshooting skills

• Understanding of Microsoft Azure services

• Competence with Windows server administration and PowerShell scripting

• Familiarity with enterprise networking and network security

• Familiarity with change management and IT best practices

Professional Certifications

• Scaled Agile Framework (SAFe) for Teams (preferred)

Soft Skills

• High degree of initiative and self-motivation

• Excellent verbal and written communication skills

• Ability to manage multiple priorities successfully

• Team-oriented with a focus on achieving team goals

• Ability to work effectively with global and virtual teams

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.