Senior Manager Information Systems

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier,fullerand longer. We discover, develop,manufactureand deliver innovative medicines to help millions of patients. Amgen helpedestablishthe biotechnology industry more than 40 years ago andremainson thecutting-edgeof innovation, using technology and human genetic data to push beyondwhat’sknown today.

ABOUT THE ROLE

Role Description:

Theroleis responsible forleadingandmentoringteam members withintheClinical Design and Analysistechnology servicesgroupthat build and transformtechnologycapabilitiesthatpositivelyimpactbusiness outcomes.This individualwillbe responsible fordeveloping and leadinga highly talentedteam that is built for delivering high-end and innovative technologiesin support of biostatisticalstudy design and analysis.

The ideal candidate will have a proventrack recordof leadership in technology-driven environments forclinical design and analysisand a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teamsis required toensure seamless integration and operational excellence. The ideal candidate will have a strong background inend-to-end softwaredevelopment lifecycle in aScaled Agile Frameworkcoupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. 

Roles & Responsibilities:

• Lead and manage large, diverse teams within a matrixed organization. 

• Foster a culture of collaboration, innovation, and continuous improvement. 

• Attract and recruit top talent as part of an extensive Technology organization to behired within India. 

• Develop talent, motivate the team, delegate effectively, champion diversity within theteamand act as a role model of servant leadership. 

• Responsible for managing, growing, and developing the Amgen Technology team in India, ensuring global ways of working are imbedded in the local organization

• Collaborate with geographically dispersed teams, including those in the US and other international locations. 

• Understand the decision-making process, workflows,and business and information needs of businesspartners and stakeholders

• Develop and implement strategic plans forworkforceand technology. 

• Contributeanddefine businessoutcomes +requirements, technologysolutions,andservices

• Oversee thesoftware development lifecycle 

• Improve activities being measured by crafting, monitoring,andoptimizingrelevant feedback loopsthrough'test & learn' activities

• Ensure communication of key performance metrics andanalysis ofunmet needs

• Work withProduct Owners,ServiceOwnersand/ordelivery teams to ensurethatdeliverymatchescommitments, acting as an escalation point andfacilitatingcommunication when service commitments are not met

• Participate instakeholderandotherleadershipmeetings, working with other parts of the organization, and functional groups to ensure successful delivery

• Maintainstrategic relationshipsandstrong communicationwith the leadership team about IS services and service roadmapsto ensurethat all the stakeholders feel informed and engaged

• Follow global standards and practices. 

• Ensure ongoing alignment with strategy, compliance,and regulatory requirements fortechnologyinvestments and services

• Facilitate best practice sharing, ensuring ongoing alignment withthe Technology & Digitalstrategy

• Oversee operating budgets andproduct teambudgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance

• Ensure alignment ofTechnologyservice plans acrossorganization

• Provide education to new partners with regards to IT service offerings

• Remain accountable for ensuringoverall organizational compliance to quality/compliance requirements such as GXP and Privacy

Basic Qualifications and Experience:

• Master’s / Bachelor’s degree with 13-17 years of experiencein Life Sciences Information Technology Management or related field

Functional Skills:

Must-Have Skills:

• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent. 

• Demonstrated experience in managing technology teamsand innovationswitha track recordof successful innovation 

• Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. 

• Exceptional collaboration,communicationand interpersonal skills to effectively manage stakeholder relationships and build new partnerships.

Good-to-Have Skills:

• Solid understanding of biostatisticalanalysis methods, clinical pharmacology, and clinical pharmacokinetic analyses

• Experience in a leadership role within a pharmaceutical or technology organization

• Experience using and adoption of Scaled Agile Framework (SAFe) 

• Ability to work effectively in a fast-paced, dynamic environment.

• Established business partnerships and IS governance practicesinvolvingsenior business stakeholders

• Broad working knowledge of key IS domains and layers

Professional Certifications:

• Scaled Agile Framework (SAFe) for Teams(preferred)

Soft Skills:

• Strong verbal and written communication skills

• Team-oriented with a focus on achieving team goals. 

• Excellent leadership and team management skills. 

• Strong transformation and change management experience. 

• Exceptional collaboration and communication skills. 

• High degree of initiative and self-motivation. 

• Ability to manage multiple priorities successfully. 

• Excellent analytical and troubleshooting skills

• Ability to work effectively with global, virtual teams

Shift Information:

This position requires you to work a later shift and may beassigneda second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, asrequiredbased on business requirements.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to requestan accommodation.