Principal User Experience Design

As a UX Designer / Researcher at Amgen India, you will be part of the design and research function within Amgen’s AI/ML Innovation Lab.

You’ll translate complex AI/ML concepts into intuitive, human-centered digital experiences that align with Amgen’s brand and accessibility standards.

This role requires a balance of creative design thinking and data-driven UX research skills.

Key Responsibilities

• Conduct user research, interviews, and usability studies to inform product design decisions.
• Design paper wireframes, prototypes, and user journeys that bring AI-driven workflows to life.
• Collaborate with Amgen’s UX lead and developers to ensure design alignment and implementation fidelity.
• Translate AI outputs and analytics into clear, actionable user interfaces.
• Ensure consistency with Amgen’s design language system (DLS) and accessibility guidelines.
• Synthesize user insights into design recommendations and iterative improvements.
• Document findings, maintain UX artifacts, and support UX governance practices.

Required Qualifications

• 12–17 years of experience in UX design and/or user research.
• Strong portfolio demonstrating data-heavy or AI-based interface design.
• Proficiency in Figma, Adobe XD, Miro, or similar tools is a plus.
• Understanding of information architecture, accessibility, and usability principles.
• Experience working in cross-functional agile teams.
• Excellent communication and presentation skills.

Preferred Skills

• Familiarity with GenAI-assisted design workflows and conversational UI/UX.
• Exposure to enterprise product or life sciences platforms.
• Knowledge of UX research methodologies (surveys, heuristic evaluations, analytics).
• Certification in Human-Computer Interaction (HCI) or UX Design or Strategic Design Management preferred.