MuleSoft Platform Manager

The role is responsible for leading and charting the course for the MuleSoft Platform team that builds and transforms technology capabilities that positively impacts business outcomes.  This individual will be responsible for developing and leading a highly talented team that is built for delivering high-end and innovative technologies.  

The ideal candidate will have a proven track record of leadership in technology-driven environments for the MuleSoft or Enterprise Integration area and has a passion for fostering innovation and excellence in the biotechnology industry.  Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. 

Roles & Responsibilities:

• Lead and manage large, diverse teams within a matrixed organization. 
• Collaborate with geographically dispersed teams, including those in the US and other international locations. 
• Oversee the software development lifecycle
• Develop and implement strategic plans for technology and workforce. 
• Follow global standards and practices. 
• Foster a culture of collaboration, innovation, and continuous improvement. 
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. 
• Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
• Contribute and define business outcomes + requirements, technology solutions, and services
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services

Basic Qualifications and Experience:

• Doctorate Degree, master's degree, bachelor's degree, or Diploma in Business, Engineering, IT, or a related field with 8-13 years of relevant experience.

Functional Skills:

Must-Have Skills:

• Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation 
• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent. 
• Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.

Good-to-Have Skills:

• Experience in a leadership role within a pharmaceutical or technology organization
• Extensive experience in the software development lifecycle. 
• Experience using and adoption of Scaled Agile Framework (SAFe) 
• Strong analytic/critical-thinking and decision-making abilities.  
• Ability to work effectively in a fast-paced, dynamic environment.
• Established business partnerships and IS governance practices involving senior business stakeholders
• Exposure to or basic understanding of MuleSoft Anypoint Platform or similar integration tools
• Experience with Java, SQL
• Knowledge of cloud platforms (e.g., AWS, Azure) or container technologies (Docker)

Preferred/Mandatory Certifications

• Scaled Agile Framework (SAFe) for Teams (preferred)
• Certified MuleSoft Developer (Mandatory)

Soft Skills:

• Excellent leadership and team management skills. 
• Strong transformation and change management experience. 
• Exceptional collaboration and communication skills. 
• High degree of initiative and self-motivation. 
• Ability to manage multiple priorities successfully. 
• Team-oriented with a focus on achieving team goals. 
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams