Director Global Commercial Capabilities

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role you will support the scaling and operational excellence of our Global Commercial Capabilities (GCC) delivery model in India. As a key member of the AIN GCC leadership team, this Director will partner closely with the Executive Director to enable high-quality delivery, foster innovation, and ensure seamless collaboration across global teams. This role will focus on driving executional excellence, advancing automation and digital capability adoption, and leading impactful teams that support Amgen’s global commercial operations.

Operational Leadership & Delivery Excellence

• Lead and oversee end-to-end delivery of core commercial operations and GCC capability projects, ensuring quality, scalability, and measurable business impact.
• Drive operational excellence and consistency across India-based teams, aligning with enterprise standards and governance
• Ensure projects and programs are completed time, within scope and budget, while maintaining a continuous improvement attitude.

Technology, Automation, and Innovation Enablement

• Partner with global capability leaders to pilot and scale tech-forward initiatives, including automation, AI, and analytics applications
• Champion adoption of emerging technologies and tools that enhance efficiency, accuracy, and agility across GCC operations.
• Support the evaluation and implementation of innovative approaches that reimagine how commercial capabilities deliver value globally.

Talent Leadership and Team Development

• Lead, mentor, and develop a high-performing India-based team spanning multiple functional areas and fields.
• Partner with HR to support GCC’s global talent strategy, focusing on upskilling, career development, and retention of critical talent.
• Foster a culture of innovation, inclusion, and continuous learning within the team.

Global Collaboration and key Collaborator Management

• Serve as a key interface between India delivery teams and global GCC leadership, ensuring transparent communication and alignment on goals, priorities, and outcomes.
• Collaborate across time zones and functions to enable a truly integrated, “always-on” global model.
• Partner with key internal and external key collaborator to optimize resource allocation and delivery quality.

Financial and Vendor Oversight

• Support the Executive Director in financial planning, forecasting, and governance of AIN operations.
• Contribute to strategic sourcing and budget efficiency initiatives across GCC

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

• 18 - 23 years of experience across commercial operations, analytics, automation, or digital capability development within a complex, global organization.

Preferred Qualifications:

• Experience in the biopharma or life sciences industry.
• Consistent track record in operational excellence, automation, or digital transformation initiatives.
• Strong leadership experience in building and managing hard-working teams across global or matrixed environments.
• Demonstrated success in collaborator management and cross-functional collaboration.
• Strong analytical and critical thinking abilities, with the ability to translate vision into actionable plans.
• Excellent communication, presentation, and change management skills.

Leadership Attributes

• Strategic executor who bridges long-term vision with operational excellence.
• Collaborative partner who thrives in a matrixed, global environment.
• Passionate people leader committed to developing diverse talent and fostering innovation.
• Continuous improvement advocate who challenges the status quo and drives measurable outcomes.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.