Business Performance Manager

Role Summary

The Business Performance Manager will serve as a strategic partner to the GCC AIN leadership team, driving operational excellence and business performance across the organisation. This role combines strategic planning, performance analytics, and cross-functional collaboration to ensure alignment with global priorities and deliver measurable impact. The position requires strong engagement with US Strategy teams to harmonise global initiatives and ensure consistency in execution.

Key Responsibilities

Strategic Planning & Governance

• Support GCC AIN leadership in defining strategic objectives and translating them into actionable plans.

• Coordinate quarterly and annual business reviews, ensuring insights are data-driven and actionable.

• Align regional priorities with global strategy through close collaboration with US Strategy teams.

Performance Management

• Develop and maintain dashboards for KPIs, resource utilisation, and financial performance.

• Analyse trends and identify performance gaps; recommend corrective actions to leadership.

• Drive continuous improvement in reporting processes and performance measurement.

Cross-Functional Collaboration

• Act as a central point of contact for GCC AIN across multiple functions (Finance, Marketing, Operations, HR).

• Facilitate collaboration between regional teams and global stakeholders to ensure seamless execution.

• Lead cross-functional working groups to address operational challenges and implement best practices.

Operational Excellence

• Champion process improvement initiatives to enhance efficiency and compliance.

• Ensure governance frameworks are adhered to across all operational activities.

• Support change management efforts for new systems, processes, and organisational structures.

Stakeholder Engagement & Communication

• Prepare executive-level presentations and communication materials for leadership forums.

• Represent GCC AIN in global forums and task forces, ensuring regional perspectives are considered.

• Build strong relationships with internal and external stakeholders to foster trust and collaboration.

Special Projects

• Drive initiatives related to talent development, organisational health, and capability building.

• Support ad hoc strategic projects as directed by the Executive Director.

Core Competencies

• Strong analytical and problem-solving skills with ability to interpret complex data.

• Expertise in business performance metrics, operational reporting, and financial modelling.

• Exceptional stakeholder management and influencing skills.

• Ability to work effectively in a matrixed, global environment and lead cross-functional teams.

• Proficiency in data visualization tools and advanced Excel; familiarity with BI platforms is a plus.

Qualifications

• Bachelor’s degree in Business, Finance, or related field (MBA preferred).

• 8+ years of experience in business performance, strategic planning, or operations.

• Proven track record of working in global organizations and managing cross-functional projects.

• Experience collaborating with strategy teams and senior leadership.

Success Measures

• Timely delivery of strategic plans and performance reports.

• Improved operational efficiency and process health across GCC AIN.

• Strong alignment between regional and global strategies.

• Positive stakeholder feedback and enhanced cross-functional collaboration.