Director Operations Technology

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director Operations Technology 

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What you will do

Let’s do this. Let’s change the world. In this vital role you will be part of Amgen's most technologically advanced drug substance manufacturing plant. The facility continues to expand in size and advance with embedded new technologies and industry 4.0 capabilities facility wide. 

• Responsible for providing and advancing manufacturing technology platform-specific implementation practices and standards on systems architecture, software libraries, and system lifecycle management in alignment with Operations Digital strategy and Industry 4.0 technology principles.

• Manage Contract staff to deliver technology services using and improving the Global Solutions Delivery Model and Business Practice. The Capital portfolio spans across multiple functions; Process Development, Manufacturing Clinical & Supply Chain, and Commercial areas and includes a mix of facility expansions, systems upgrade and new construction projects.

• Client executive relationship management responsibility with Amgen Corporate Engineering executives for Capital Projects as primary client, as well as site business executives as partners of the delivered systems and solutions. The candidate must be able to influence the development of business area strategy where appropriate.

• Deliver the Drug Substance (DS) technology roadmap for Amgen and advance the digital maturity end to end throughout Amgen’s Manufacturing network

• Lead the execution of a varied portfolio of IS and Automation projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio.

• Shaping Amgen's future – Keep track of industry and technology trends, connect and cultivate external networking opportunities to deliver valuable insight from other similar professionals in our industry.

• Effectively maintain relationships with IS service owners, business partners, enterprise IS service partners, and vendors

• Ability to anticipate, evaluate and resolve multiple, simultaneous project issues, delays, and problems by utilizing technical, project management, and business expertise.

• Performs cross system assessments, feasibility analysis, scope projects, prioritize projects, and provide efficient solutions. Manage multiple initiatives and priorities simultaneously.

• Accountable to elicit and analyze needs identified by business customers and convert them into functional design.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The technology professional we seek is an inventor with these qualifications

Basic Qualifications

• Doctorate degree and 4 years of Information Systems experience 
  OR

• Master’s degree and 8 years of Information Systems experience
  OR

• Bachelor’s degree and 10 years of Information Systems experience
  AND

• 6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
  

Preferred Qualifications

• 15 + years’ experience providing process automation and information systems solutions and support to manufacturing organizations in the biotechnology or pharmaceutical industries.

• Candidates will have worked on process automation systems and completed projects of small to large sizes in cGMP regulated manufacturing environments, preferably both in Bulk API and Formulation/Fill/Finish facilities and will be knowledgeable regarding FDA cGxP and 21 CFR Part 11 regulations and understand software system validation.

• Expertise on the following platforms: DeltaV, Werum, Systech, Laboratory systems, IS infrastructure and Industry 4.0 technologies

• Expertise in Automation, Data Integrity, Network Security Systems (implementation, network solutions, regulatory trends) and experience dealing with regulatory agencies

• Exposure to sophisticated technologies around AI, Process Analytical Technology, Advance Process Control, AR/VR, Location tracking, Control tower, IIoT and electronic Instrument Data Acquisition. 

• Energetic, innovative and technically minded individual!

• Demonstrate ability to lead and influence multi-functional teams and embrace a team-based culture.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us. careers.amgen.com

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.